Sr Program Manager, SSD-Direct
Sr Program Manager, SSD-Direct
Posted on :
19-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Are you passionate about transforming the future of delivery operations Join our team to lead innovative initiatives that revolutionize how we serve our customers through innovative fulfillment solutions. Youll drive strategic projects that shape the future of rapid delivery services while collaborating with diverse teams across the organization.
Sub-Same Day Direct (SSD-D) is looking for a Sr. Program Manager with a delivery record and proven program management experience to own and execute strategic cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes inventory flows and long-term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub-same day direct program. It requires a high-level of ownership for end-to-end process the ability to think outside of the box willingness to disrupt the current processes to create a new process the ability to design sustainable solutions and influence stakeholders.
Key job responsibilities
- Leading cross-functional teams across NACF (North America Customer Fulfillment) AR (Amazon Robotics) and R2L (Rural and Rapid Logistics) to plan organize and execute complex projects to achieve 2025 variable cost goals
- Defining and owning the network waterfall for under-the-roof (UTR) efficiency initiatives
- Creating weekly network TPH performance vs plan reporting and contribution to change automation
- Analyzing data across UTR functions to establish input metrics and best practices for improving UTR efficiency.
- Partnering with NACF and AR stakeholders to create accountability mechanisms for continuous improvement
The Sr. Program Manager will also demonstrate:
- Confidence operating in a highly ambiguous and iterative business space
- High attention to detail including proven ability to manage multiple competing priorities simultaneously
- Willingness to challenge and influence big leaders
- Ability to think strategically and execute methodically
- Ability to work in a fast-paced environment where continuous innovation is desired
- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
- Ability to clearly communicate data insights to others
- Travel expectations are 20%
A day in the life
We are a dynamic team focused on developing and implementing solutions for our fulfillment operations. Our mission is to continuously enhance customer experience through innovative delivery solutions. We value collaboration creative problem-solving and data-driven decision making.
About the team
Youll collaborate with cross-functional teams to identify opportunities for operational improvements analyze complex data sets and develop innovative solutions. Youll participate in strategy sessions lead project implementations and present insights to stakeholders. Your work will directly impact millions of customer experiences.
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- 2 years of driving process improvements experience
- Experience with SQL
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Sub-Same Day Direct (SSD-D) is looking for a Sr. Program Manager with a delivery record and proven program management experience to own and execute strategic cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes inventory flows and long-term roadmaps will help develop new innovations. This role will play a critical role in the expansion of the sub-same day direct program. It requires a high-level of ownership for end-to-end process the ability to think outside of the box willingness to disrupt the current processes to create a new process the ability to design sustainable solutions and influence stakeholders.
Key job responsibilities
- Leading cross-functional teams across NACF (North America Customer Fulfillment) AR (Amazon Robotics) and R2L (Rural and Rapid Logistics) to plan organize and execute complex projects to achieve 2025 variable cost goals
- Defining and owning the network waterfall for under-the-roof (UTR) efficiency initiatives
- Creating weekly network TPH performance vs plan reporting and contribution to change automation
- Analyzing data across UTR functions to establish input metrics and best practices for improving UTR efficiency.
- Partnering with NACF and AR stakeholders to create accountability mechanisms for continuous improvement
The Sr. Program Manager will also demonstrate:
- Confidence operating in a highly ambiguous and iterative business space
- High attention to detail including proven ability to manage multiple competing priorities simultaneously
- Willingness to challenge and influence big leaders
- Ability to think strategically and execute methodically
- Ability to work in a fast-paced environment where continuous innovation is desired
- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
- Ability to clearly communicate data insights to others
- Travel expectations are 20%
A day in the life
We are a dynamic team focused on developing and implementing solutions for our fulfillment operations. Our mission is to continuously enhance customer experience through innovative delivery solutions. We value collaboration creative problem-solving and data-driven decision making.
About the team
Youll collaborate with cross-functional teams to identify opportunities for operational improvements analyze complex data sets and develop innovative solutions. Youll participate in strategy sessions lead project implementations and present insights to stakeholders. Your work will directly impact millions of customer experiences.
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- 2 years of driving process improvements experience
- Experience with SQL
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
