Senior Director of Migration Strategy and Execution
Senior Director of Migration Strategy and Execution
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$ 127500 - 170000
1 Vacancy
Job Description
For decades DTN has been the silent force behind some of the worlds most critical industrieshelping businesses navigate complexity uncertainty and risk with smarter faster decisions. From agriculture to energy to weather intelligence our proprietary Operational Decisioning Platform transforms raw data into decision-grade insightsenabling companies to optimize supply chains ensure market stability and safeguard infrastructure against disruption. We dont follow trendswe set the standard for precision trust and operational impact.
Job Description:
DTN is seeking a strategic results-oriented Senior Director of Migration Strategy and Execution Leader to define and operationalize the multi-year roadmap that transitions customers from legacy solutions to modern outcome-based offerings. This role owns the definition of migration cohorts timing and organizational readiness inputs working cross-functionally to ensure alignment and accountability across Sales Product Customer Experience Marketing and Operations. While this role is critical to orchestrating and aligning migration efforts it does not replace product launch or go-to-market ownership. The leader will serve as a cross-functional facilitator and decision enabler not the direct owner of upstream inputs such as pricing feature readiness or product packaging. This highly visible role will report directly to the SVP of Customer Experience. The ideal candidate combines strategic thinking with disciplined execution and thrives in complex matrixed environments.
Key Responsibilities
Migration Strategy & Planning
- Define and maintain the overall migration roadmap including customer cohorts timing and key milestones
- Establish criteria for segmentation and prioritization based on product readiness customer value and business objectives
- Set target dates and success metrics; lead plan pivots and trade-off discussions as needed
- Serve as the primary architect of the plan that feeds execution activities across the business
Cross-Functional Leadership & Accountability
- Collaborate with Product teams to align migration plans with product GA EOL and feature readiness
- Drive organizational readiness by defining input requirements and holding stakeholders accountable for timely delivery
- Coordinate with Marketing and Customer Account Owners (CSM / AM) to ensure aligned customer communications onboarding and outreach strategies
- Partner with Finance on modeling revenue impact and cost-saving plans tied to migration progress
- Escalate risks and gaps and hold owners of upstream deliverables to account
Execution Oversight
- Own and drive customer outreach ensuring timely and effective engagement across migration cohorts
- Guide the planning of CX resources and incentive structures to support migration success at scale
- Serve as the central coordination point for interdependent activities like contract transitions de-provisioning and system optimization
- Support decision-making on trade-offs between product capability customer needs and business value
Program Governance & Reporting
- Lead the reporting of migration pipeline performance (e.g. NRR churn contract migration status)
- Track and manage usage and adoption metrics at a cohort and product level
- Contribute to forecasting and progress reporting across internal stakeholders and leadership
- Ensure migration program success through proactive risk mitigation dependency management and stakeholder alignment
Requirements
- 10 years of experience in customer lifecycle programs strategic planning or transformation leadership in a SaaS or data-focused environment
- Proven success leading large-scale customer migration or product transition programs
- Strong analytical and planning skills with the ability to build and maintain complex roadmaps and frameworks
- Demonstrated ability to influence cross-functional teams and drive accountability without direct authority
- Experience balancing product readiness commercial goals and customer outcomes in transformation environments
- Exceptional communication and program governance skills
Preferred Qualifications
- Experience with SaaS product lifecycle transitions (e.g. GA EOL deprecation migration)
- Familiarity with organizational change management and customer communication planning
- Understanding of professional services planning onboarding methodologies and success metrics like TTV NRR and CSAT
- Exposure to tools and platforms supporting reporting cohort tracking and program execution
What you can expect from DTN:
Competitive Salary
Unlimited PTO
Flexible working hours
Remote work model (position dependent)
Competitive Medical Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k courses via learning platform to support employee career advancement
Employee Assistance Program (EAP)
The targeted hiring base pay range for this position is between $127500 and $170000. DTN is a pay for performance organization which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors including but not limited to: prior work experience training/education transferable skills business needs internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits.
#LI-Hybrid
#LI-RM1
About DTN:
DTN is a global data and technology company helping operational leaders in energy agriculture and weather-driven industries make faster smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insightsempowering customers to expand their margins accelerate growth and outpace risk. With more than 1200 employees globally DTN serves the companies that feed fuel and protect the world.
Recruitment Fraud Notice:
DTN is aware of incidents where external parties have impersonated our organization issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @ email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process.
If you receive a suspicious message or offer claiming to be from DTN please do not engage. Contact our Talent Acquisition team at to verify the legitimacy of any any fraudulent messaging as phishing or spam.
Why DTN
OUR VISION: To be the independent trusted source of insights to our customers who feed protect and fuel the world.
OUR MISSION: Empower our customers with intelligent and actionable insights that exceed their expectations and enable their success on a daily basis.
OUR VALUES: Customer-Focused Forward-Thinking People-Centric Solution-Oriented
DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds including minorities women veterans and individuals with disabilities.
Required Experience:
Exec
Employment Type
Full-Time
