Performance and Allocations Specialist
Performance and Allocations Specialist
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Job Description
Performance & Allocations Specialist
- Full time fixed term role until 30th November 2025.
- Geelong office location with flexible hybrid working
- Offering a competitive starting base salary of $104000 plus super and benefits
Grow your career by supporting real progress
Right now were seeking a Performance & Allocations Specialist who will continue to play their part in caring for the lives of everyone on Victorias roads. Someone committed to supporting the progress of our clients and your colleagues so they can achieve great things. Thats truly rewarding work that will help us continue to deliver life-critical services where it matters.
Find out more about our shared purpose and what drives every one of us.
About the role
The Performance & Allocations Specialist is a pivotal role that proactively supports the Performance & Allocations Manager in providing analysis reporting and insights on key performance metrics for the Claims Management Group.
This role will also manage the flow of claims within the Claims Management Group ensuring efficient allocation of clients to claims managers. Collaborating with key internal stakeholders across all claims branches you will drive improvements in operations allocation and quality processes while coaching teams to deliver exceptional client outcomes aligned with best practices.
You will also have the opportunity to work on various initiatives as part of TACs new Make Every Day Matter Strategy.
About the Team
This role sits within the Operational Development & Performance branch where youll join a collaborative and close-knit team of seven working in a positive energetic environment. The team values connection with a regular in-office day each Wednesday to share ideas support one another and stay aligned.
Youll be supported by the Performance & Allocations Manager a leader who champions collaboration and actively fosters professional growth. With weekly team meetings and fortnightly one-on-ones they help maintain a culture of continuous support development and fun.
What were looking for
Data Driven and Detail Oriented
Proficient user of Microsoft Excel with the ability to quickly learn and navigate web-based systems like Avanti. Strong attention to detail is essential in this role and knowledge of claims management and allocation processes would be highly regarded.
Curious and Inquisitive Nature
A proactive mindset with an openness to embrace change and work independently. You will demonstrate a strong desire to learn and continuously improve.
Collaborative Approach
Excellent communication and stakeholder management skills with the ability to build and maintain strong working relationships. You will be capable of influencing and coaching stakeholders on best practice.
Take the next step in your career. Apply now.
Click apply to submit your Cover Letter and Resume. If successful youll progress to a interview. All applicants will be advised of the outcome of their application.
For more information read the attached Position Description or contact Indie Ching Performance & Allocations a confidential discussion. Applications for this role will be accepted up until 11:55pm on Thursday 24th July 2025.
If we can do anything to help make applying for this role easier please let our People Culture & Engagement Team know at . If over the phone is better for you our number is.
Child Safety
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety please visit our website.
This role will require you to have a valid Working with Children Check.
A current TAC employee is eligible to apply for another position at TAC if:
- The employee has been in their current position for at least 12 months; and
- Has attained at least a competency 2 (for job groups 1-5); and
- Is not currently on a Performance Improvement Plan (PIP)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
