Technical Learning Experience Designer, SSD OpX Learning

The SSD OpX Learning team is seeking a talented Learning Experience Designer to create interactive and engaging learning experiences for Associates and Leaders. Overall this role will be key in developing training that relies heavily on technological solutions. Some of this work will include developing and working with simulations xAPI dynamic triggering Learning Record Stores app-based devices and/or using big-data to target performance support features.

Key job responsibilities
- Design and develop engaging learner-focused performance based training materials including interactive eLearning modules videos and in-app embedded learning experiences.
- Own the end-to-end development of eLearning content such as modules assessments measurement tools and evaluation strategies to track and improve training effectiveness.
- Create scalable and consistent training solutions that can be deployed globally ensuring alignment across regions and audiences.
- Partner with subject matter experts (SMEs) and technical project stakeholders to scope new content needs and drive clear timely training communication updates.
- Acute attention to detail in a deadline oriented environment
- Manage multiple projects and priorities simultaneously demonstrating the ability to work alone as well as cross-functionally with a variety of teams.
- Work onsite at times within operational sites to test processes validate training effectiveness in real-world settings and travel as needed (estimated 20%).

About the team
The SSD OpX Learning team is responsible for developing and maintaining high-quality training materials that support both Sub Same Day associates. Our team plays a strategic role in ensuring training is not only effective but also continuously improved through feedback loops and innovation.

We own the full lifecycle of technical training from design and development to ongoing maintenance and optimization. This includes e-learning just-in-time training modules visual design and centralized training support. We ensure visual and instructional continuity across all materials and work closely with program owners and field partners to incorporate customer feedback and evolving operational needs.

- Bachelors Degree required in Instructional Design Education Technology or similar field
- Extensive experience with authoring tools such as Lectora Storyline or similar as well as JavaScript for xAPI
- 3 years relevant experience in an instructional design role
- Experience designing and developing interactive training materials in multiple modalities including ILT e-learning video and/or job aids

- Masters Degree in Instructional Design Graphic Design Education Technology or similar field
- Proven work experience designing and delivering training solutions to large organizations
- Solid project management skills including planning work managing details and keeping multiple tasks/projects on track
- Industry certifications in instructional design curriculum development performance improvement project management and content-specific certifications as appropriate (e.g. CPTD CPT PMP etc.)
- Advanced Multimedia development in audio video and/or animation (e.g. Adobe Illustrator PhotoShop)
- Experience with emerging tech trends for content creation (e.g. gamification VR xAPI)
- Experience creating high quality and engaging voice-over for training materials
- Experience developing training content for localization to multiple languages/cultures
- Demonstrated ability to assess training effectiveness and ROI to stakeholders and leaders
- Exceptional ability to earn trust of subject matter experts and stakeholders
- Executive level verbal written and interpersonal communication abilities
- Experience using beta testing environments for rapid iteration based content modifications
- Experience troubleshooting ambiguous technical issues and collaborating with software teams from discovery through resolution

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.