Library Assistant Apprentice
Library Assistant Apprentice
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1 Vacancy
Job Description
Level 3 (LIAS) Library Assistant Apprenticeship - Heartlands Hospital (University Hospitals Birmingham NHS Foundation Trust)
About the Employer
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong can thrive knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds and for each of you to feel supported for the diversity you bring to achieve your full potential. For those staff with a disability including physical disability long term health condition mental health or neurodiverse condition this also means being committed to making reasonable adjustments needed for you to carry out your role.
About the role
Key details:
- Hours: 37.5 hours per week flexible working - Times to be confirmed
- Wage: 14762 to 23875 a year
- Location: Bordesley Green E Birmingham B9 5SS
- Apprenticeship Standard: Level 3 Library information and Archives Assistant
- Duration: 18months
Overview of the role
University Hospitals Birmingham Library and Knowledge Services (LKS) operates over four hospital sites delivering services to over 22000 staff and students on placement. The key aims of the LKS are to support evidence-based practice research patient care and clinical and managerial decision making. This position is based at the Heartlands Hospital library.
This role is an 18-month apprenticeship where the post holder will gain the skills knowledge and behaviours to become a library assistant gaining a Level 3 Library Information and Archives qualification. The successful candidate will receive a day a week of dedicated study time to support their learning needs.
As a Library Apprentice the post holder will work closely with a team of librarians and library assistants to provide a customer service to our diverse user base.
Key responsibilities:
- Being the first point of contact for library users answering a range of enquiries and triaging more complex enquiries to the relevant member of the team
- Providing technical assistance to users
- Inducting new users and sharing relevant knowledge of services and resources
- Maintaining both physical and digital resource collections to provide an efficient document supply service
- Recording Literature Search requests onto a shared database alerting the librarians to new searches and gathering impact when searches are complete
- Supporting the marketing and promotion of library services and resources
- Contributing to service development through active engagement in task and finish groups and team meetings maintaining the library space by shelving tidying and reporting issues to the relevant departments
- Although the position is based at Heartlands Hospital occasionally additional cross site working may be required.
Apprenticeship Summary:
- You will work towards your Level 3 Library information and Archives Assistant qualification across a total duration of 18 months!
- Training provider: LMP Group: online/remote learning no classroom or college day release
- An allocated tutor will support you throughout the apprenticeship!
About the Candidate
Skills & Personal Qualities Required:
- Confident using the internet IT systems and Microsoft Office packages
- Excellent interpersonal skills at all levels especially verbal communication skills
- Ability to work to a high degree of accuracy and with attention to detail
- Ability to work independently and as part of a team
- Able to manage a varied workload and prioritise accordingly
- Strong focus on providing a high-quality and personable customer experience
- Ability to manage and safeguard sensitive and confidential information
- Committed to Continuing Professional Development (CPD)
- Ability to work calmly in a busy environment
- Enthusiasm to support education and training in the healthcare setting
Experience Required:
- Customer service experience or experience in a voluntary capacity
- Use of a library for research or study
- Experience of using the Internet to access websites and locate information
Qualifications Required:
- GCSE or equivalent English (Grade 4) essential
- GCSE or equivalent Maths (Grade 4) essential
Apprenticeship Overview
LIAS Assistants support society through anticipating determining stimulating and satisfying the needs of existing and potential users for access to information in an ethical and fair or appropriate manner
- Milestone 1. The Organisation and Wider Sector (Legislation Regulations Online CPD in Health and Safety etc)
- Milestone 2. Information and Knowledge (Nature and Management of Information)
- Milestone 3. Collections Storage and Archives (Storage and Preservation of Archives)
- Milestone 4. Continuous Improvement (Collaborative tools Literacy and cultural enrichment team working user needs and expectations)
- Milestone 5. Project Management & Planning
- Milestone 6. Prep for End Point Assessment
Next steps & Pre-employment checks
- (Permitting youre eligible for the role) Please expect to receive contact from our LMP Education Recruitment team to discuss your application further.
- Additionally please be aware that upon a successful offer of employment DBS checks and references will be obtained as part of your enrolment.
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Employment Type
Trainee
