Solutions Architect Dental SaaS
Solutions Architect Dental SaaS
Posted on :
18-07-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 90000 - 110000
Vacancy
1 Vacancy
Posted on :
18-07-2025
Job Description
***This position is Remote within the United States***
Job Summary
Must have:
Nice to have:
The posted range for this position is $90000.00 - $110000.00 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience current skills location/labor market internal equity etc. This position is eligible for a target bonus not reflected in the posted range.
What you get as a Henry Schein One Employee
Henry Schein Oneis the global leader in dental management analytics communication and marketing software. Our companys products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive diverse and inclusive workforce inclusive environments professional development opportunities and competitive compensation packages. We value innovation teamwork and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more click here: 2022 Best Companies To Work For Henry Schein One
Henry Schein Inc. and Henry Schein One LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race color religion creed national origin ancestry disability that can be reasonably accommodated without undue hardship sex sexual orientation gender identity age citizenship marital or veteran status or any other legally protected status.
Unfortunately Henry Schein One is not currently hiring individuals residing in Alaska Delaware Hawaii Iowa Louisiana Maryland Nebraska North DakotaRhode IslandSouth DakotaVermont West Virginia Washington DC orPuerto Rico and other US Territories.
Job Summary
This position is responsible for bridging the gap between our cutting-edge dental software and the needs of dental practices. This role combines the expertise of aSr Solutions Consultant who helps customers understand the value of our software and aPost Sales Engineer who assists in configuring and optimizing the software post-purchase.
The Solutions Architect will work closely with potential and existing customers to analyze workflows provide tailored recommendations and implement automation solutions that enhance practice efficiency. This role will leverage technical skills such as light scripting API integrations and RPA to customize and optimize our software for seamless adoption.
What you will doCustomer Engagement & Solutioning
- Engage with dental office staffand DSO leadership to understand their workflows challenges and business needs.
- Demonstratehow our software can improvepractice efficiency patient experience and overall business outcomes.
- Conduct in-depth workflowanalysis for prospects and customersto recommend best practices and optimization strategies.
- Translate business needs intotechnical recommendationsand software configurations.
- Act as a trusted advisor to bothprospective and existing customers ensuring successful adoption and utilization of our software.
Technical Implementation & Automation
- Assist customers with software setup configuration and integration with existing systems.
- Use light scripting (JavaScript Python etc.) to create workflow enhancements and automation.
- Work with REST APIs and tools like Postman Hopscotch and SwaggerUI to troubleshoot and configure integrations.
- Develop and deploy Robotic Process Automation (RPA) solutions to optimize repetitive tasks in dental offices.
- Collaborate with internal product and engineering teams to escalate customer feedback and recommend product improvements.
Training & Support
- Guide customers through technical onboarding and best practices for maximizing software adoption.
- Provide hands-on training sessions and workshops to ensure users are comfortable with advanced features.
- Troubleshoot technical issues related to configuration integrations and automation solutions.
- Document customer use cases and build knowledge-sharing resources for both customers and internal teams.
- Travel typically less than 10%. Office environment. No special physical demands required.
Must have:
- Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience preferably in a Solutions Consultant Sales Engineer or Technical Account Manager role
- Typically a Bachelors Degree or global equivalent in related discipline. May hold one or more industry certifications; professional certification may be required to advance
- Experience with dental practice management workflows and common challenges in dental offices
- Understanding how technology and automation can enhance efficiency in a clinical setting
- Proficiency in light scripting languages (JavaScript Python or similar)
- Experience with REST APIs and API testing tools (Postman Hopscotch SwaggerUI)
- Strong understanding of RPA (Robotic Process Automation) and workflow automation tools
- Ability to configure and troubleshoot software integrations
- Excellent communication and presentation skills for engaging with non-technical dental professionals
- Strong problem-solving abilities to tailor solutions based on unique customer workflows
- Ability to work with both pre-sales (solutioning) and post-sales (technical implementation) teams
- Background in healthcare dental software or practice management solutions
- Strong understanding of industry practices
- High proficiency with tools systems and procedures
- Good planning/organizational skills and techniques
- Good decision making analysis and problem solving skills with ability to multi-task
- Strong verbal and written communication skills
- Good presentation and public speaking skills
- Good interpersonal skills
- Good conflict resolution skills and ability to deliver difficult messages
- Ability to build partnerships at all levels within the company begin to build partnerships externally
- Resolve complex issues in effective ways
Nice to have:
- Prior experience with workflow automation AI-driven automation or scripting for process optimization
- Familiarity with dental EHR/Practice Management Software integrations
- Masters degree or global equivalent
The posted range for this position is $90000.00 - $110000.00 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience current skills location/labor market internal equity etc. This position is eligible for a target bonus not reflected in the posted range.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people.
- A career in the healthcare technology industry with the ability to grow and realize your full potential.
- Competitive compensation.
- Excellent benefits package!Medical Dental and Vision Coverage 401K Plan with Company Match Paid Time Off (PTO) Sick Leave (if applicable) Paid ParentalLeave Short Term Disability Income Protection Work Life Assistance Program Health Savings and Flexible Spending AccountsEducation Benefits Worldwide Scholarship Program Volunteer Opportunities and more.
Henry Schein Oneis the global leader in dental management analytics communication and marketing software. Our companys products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive diverse and inclusive workforce inclusive environments professional development opportunities and competitive compensation packages. We value innovation teamwork and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more click here: 2022 Best Companies To Work For Henry Schein One
Henry Schein Inc. and Henry Schein One LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race color religion creed national origin ancestry disability that can be reasonably accommodated without undue hardship sex sexual orientation gender identity age citizenship marital or veteran status or any other legally protected status.
Unfortunately Henry Schein One is not currently hiring individuals residing in Alaska Delaware Hawaii Iowa Louisiana Maryland Nebraska North DakotaRhode IslandSouth DakotaVermont West Virginia Washington DC orPuerto Rico and other US Territories.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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