Police Investigation Tech
Police Investigation Tech
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Job Description
Close Date: Saturday July:00 AM
Department: Charlotte-Mecklenburg Police DepartmentSalary: $23.00 - $25.75 Commensurate with Experience
Welcome to the City of Charlotte
Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.
Our guiding principles include:
Attracting and retaining a skilled and diverse workforce
Valuing teamwork openness accountability productivity and employee development
Providing all customers with courteous responsive accessible and seamless quality services
Taking initiative to identify analyze and solve problems
Collaborating with stakeholders to make informed decisions
SUMMARY
The Budget & Finance Analyst position is primarily responsible for supporting the Financial Management Unit at the Business Services Section of the Charlotte-Mecklenburg Police Department (CMPD) at the City of Charlotte. The main responsibilities will be to support the False Alarm Unit as well the Asset Management Unit providing answers to inquiries via phone and email gathering information for records data entry and general database maintenance as well as preparation of reports for management.Major Duties and Responsibilities:
Deliver standard of professionalism while interacting with internal & external customers.
- CMPD False Alarm Unit Responsibilities:
- Answer incoming phone calls and emails to address alarm permitting issues questions and concerns.
- Manage and maintain the permitting database daily.
- Review daily alarm system registrations and updates from the False Alarm Database for accuracy.
- Assist the public alarm companies and police department personnel with questions about permits outstanding balances and payment processing.
- Receive investigate and process alarm appeals by gathering necessary pertinent information (videos photos and any other relevant information). Utilize police databases to acquire further information.
- Process scan update and enter appeal information and evidence into the False Alarm Database system.
- Respond orally or in writing to police department personnel commercial and residential permit holders as needed when processing appeals.
- Processing reports such as the Aging Report Unregistered Report as needed.
- Assist with processing refund checks if applicable.
- Assist the Charlotte Alarm Management services as needed.
- Performs other duties as assigned.
- CMPD Asset Management Unit Responsibilities:
- Process all CMPD asset related forms for effective asset management.
- Correspond with departmental asset managers as directed orally or via email.
- Assist with asset audit & inspections as needed.
- Assist with importing and updating data in Asset Management systems
- Processing reports such as the assets list as well as annual inventory as needed
- Performs other duties as assigned
Minimum Qualifications:
- Associates Degree with one (1) year of related experience
- Or High School Graduate or equivalent with three (3) years of related experience.
Preferred Qualifications:
- Associates Degree with three (3) years of related experience.
- Experience with Microsoft Office products Intergraph CAD Mecklenburg County Polaris Crywolf/Central Square Collective Data and MUNIS or any ERP system.
- Valid North Carolina or South Carolina Drivers License
- Ability to understand apply and explain applicable alarm ordinances.
Knowledge Skills and Abilities:
- Knowledge of general office procedures and administrative terminology
- Knowledge of administrative/clerical procedures.
- Knowledge of principlesfor assessing & processing customer needs quality standards for services and customer satisfaction evaluation.
- Ability to prioritize and multi-task.
- Ability to deliver clear & concise communication.
- Ability to researchcompile and prepare reportmanuals electronic correspondences and other information required by management or governmental agencies.
- Knowledge of various computer systems such as: Microsoft Office MUNIS and call reporting technology
- Problem-solving skills
ADA and Other Requirements:
- Positions in this class typically require grasping talking hearing seeing and repetitive motions.
Physical Requirements:
- Essential and marginal functions may require maintaining physical condition necessary for sitting standing climbing or walking for extended periods of time.
- Light to moderate lifting and carrying; some crouching stooping squatting crawling reaching pushing and pulling when performing tasks.
- Adequate vision hearing and speech required.
Sensory Requirements:
- Concentrated and attentive use of one or more senses (visual audio and other sensory modalities) for proofreading data entry tabulating data.
- Ability to operate in an environment with frequent interruptions from people and or noises which in return could result in some level of stress fatigue or strain.
- Comprehensive written information in work-related documents.
- Ability to hear understand and distinguish speech.
Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers community members victims etc.); and frequent exposure to computer screens files and phone.
CONDITIONS OF EMPLOYMENT
The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.
Our culture is to serve the community honorably.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.
For questions about your application or the hiring process please email .
The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to eligible employees.
Clickhereto learn more about the City of Charlottes benefits.
The City of Charlotte is a drug and alcohol-free workplace.
Employment Type
Full-Time
