Clinic/Practice Assistant, Endocrinology- Medford
Clinic/Practice Assistant, Endocrinology- Medford
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Mystic Healthcare offers endocrinologist medical services in Medford and the surrounding Mystic Valley and Greater Boston areas. Mystic Healthcare is committed to building healthier communities in the Medford area and thats why were bringing world-class health care affiliated with Mass General Brigham to your neighborhood. Our experienced team of endocrinology doctors and Certified Diabetes Care and Education Specialist offers comprehensive compassionate care with convenient access to cardiac testing labs and imaging.
We are located at 101 Main Street Suite 107 Medford MA 02155.
Job Summary
We are seeking a full- full time 40-hour clinic/practice assistant to support our practice onsite Monday- Friday.Mondays from 7:00am-3:30pm
Tuesdays through Fridays from 8:00am-5:00pm (shifts are stagged accordingly)
Our Clinic/Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support these Assistants serve as the gatekeepers of our practices and ensure that our team is delivering the highest quality experience that exceeds our patients expectations.
As the only Clinic/Practice Assistant for the specialty this role is a unique opportunity to work autonomously as the epicenter of the department while also collaborating with various members of the multidisciplinary team in a patient-facing role.
Responsibilities
Leading up to the patient visit Practice Assistants schedule all appointments and obtain Prior Authorizations from insurances when needed for specific exams.
During the patients visit the focus is check-in which includes greeting patients answering all of their questions and assisting with any pre-visit paperwork/forms.
At the conclusion of the visit during check-out Practice Assistants are tasked with the completion of forms collection of co-payments and scheduling follow-up appointments tests and/or procedures.
Other duties include fielding all incoming telephone calls and triaging appropriately monitoring patient flow and waiting room activity and providing general support to practice leadership clinicians and peers.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
healthcare office experience 0-1 year required
Knowledge Skills and Abilities
- Basic Proficiency with all Office Suite.
- Knowledge of office operations and standards and understanding of office procedures including filing copying scanning printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents to correspond and communicate with others clearly and effectively (including composing/editing e-mail memos and letters) and to take complete and accurate messages.
- Managing ones own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively follow established protocols and work within systems.
Additional Job Details (if applicable)
Our philosophy is that if a new hire has strong customer service skills with a genuine passion for patient care everything else can be taught.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
