Senior Clinic/Practice Assistant, Cardiology- Newton
Senior Clinic/Practice Assistant, Cardiology- Newton
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Elfers Cardiovascular Center is located on the Newton-Wellesley Hospital main campus (2014 Washington Street 2nd floor in Newton MA). Our team provides a wide range of outpatient care for patients who have a high risk of heart disease. We provide diagnosis management of acute and chronic conditions and preventive care.
Job Summary
This is a full-time 40-hour role expected to be onsite Monday through Friday from 8:30am to 5:00pm.Our Senior Clinic/Practice assistant plays an integral part in the operations of our community-based physician practice. Dedicated to administrative support this person serves as the gatekeeper of our practices and ensure that our front desk team is delivering the highest quality experience exceeding our patients expectations.
This is a unique opportunity to work autonomously in a close-knit practice with a mix of patient facing and administrative responsibilities to support/lead our 8 front desk team members!
Responsibilities Include:
Assist the Practice Manager in ensuring the smooth and efficient overall day to day operations of the front desk and other administrative functions of the practice.
Provide excellent customer service assisting in situations as needed to provide optimal care for our patients
Assist Practice Manager in assigning coverage for planned and unplanned staff absences lunch breaks and other schedule-related issues for staff
Manage authorizations in collaboration with clinical team to ensure timely submission.
Meet regularly with Practice Manager to provide support and work collaboratively to enhance efficiencies within the practice setting.
Following up with patients and staff as needed to close the loop on outstanding issues
Check-in and check-out tasks if needed
Scheduling Cardiac Rehab classes and procedures
Assign and delegate tasks to department coordinators daily. Mentor and Motivate staff members
Qualifications
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior IC
Employment Type
Full-Time
