- Interacts closely with clients and communicates overall goals and expectations to operations through the setup of the design within an electronic LIMS system.
- Works closely with commercial staff and clients to define the scope of client projects. Assists in preparation of quotes and proposals.
- Provides project oversight acts as client advocate on site; interacts with operations and analytical testing to keep all parties well informed of project status.
- Assists in the projection of routine and provides professional updates to management to create feedback concerning ongoing monitoring of out-of-scope and scope creep; project status; operational issues and client satisfaction.
- Responsible for updating information in CRM.
- Logistical management and control of all study prerequisites to ensure all are onsite to start a project including methods protocols and sample/standard materials in a timely fashion.
- Responsible for ensuring the accuracy of the project setup by performing review of all study information. Study design must be an accurate reflection of client expectations and quoted projections.
- Responsible for managing change orders.
- Accountable for Test Design which includes providing specification information calculation determination regulatory status and reporting criteria.
- Manages multiple clients while coordinating and working with internal departments to meet client timelines.
- Responsible for evaluating invoices as directed.
- Provides internal support for managing document flow between internal groups and the client.
- Supports the external project managers with critical front-end information gathering and maintains constant internal visibility into project status.
- Performs other related duties as required and directed.
Qualifications :
- High school diploma or equivalent; Bachelors degree in science or business preferred
- Authorization to work in the United States indefinitely without restriction or sponsorship
- 2 years in lab experience preferred
Additional Information :
Position is full-time Monday - Friday 8:00am - 5:00pm. Candidates currently living within a commutable distance of Portage MI are encouraged to apply.
- Excellent full time benefits including comprehensive medical coverage dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.
Remote Work :
No
Employment Type :
Full-time