Pre-sales Implementation Consultant

Youll act as a trusted advisor to both prospects and clients guiding them through discovery solution design and successful deployment. Youll collaborate with sales during early-stage conversations and then transition into ownership of implementation and onboarding once deals are closed. This is a high-impact role at the intersection of technology sales operations and customer experience. 

This is a key role in terms of client relationships and as such is expected to include significant client interaction at a senior level (C-suite and client project managers) acting as the main contact/ escalation point for several high-profile engagements.  

WHAT YOU WILL DO

• Youll collaborate with Sales to understand client needs present product capabilities and design tailored onboarding solutions including leading discovery sessions and delivering customized demos and proof-of-concepts.
• Youll act as a subject matter expert during the sales process supporting technical RFP/RFI responses with insights on architecture APIs compliance and platform features while contributing to sales enablement and feedback loops.
• Youll manage end-to-end client onboarding serving as the primary contact translating business requirements into technical configurations and coordinating with both client stakeholders and internal teams to ensure smooth rollouts.
• Youll lead onboarding activities such as workshops configuration sessions and UAT support while defining project scope timelines and success criteria to ensure successful implementation and transition to Customer Success.
• Youll leverage your strong technical and interpersonal skills including expertise in software systems APIs data integration and SQL to manage multiple implementations communicate client needs and build strong stakeholder relationships.

WHAT WE OFFER 

• Comprehensive remuneration: Competitive financial packages based upon market rates for your role and is proportionate to your qualifications level of experiences and skills profile
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
• Wellbeing: Additional social benefits such as medical insurance & life assurance access to onsite gym as well as engaging with our local community via sports activities charity programmes & environmental initiatives.  
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend.
• Support and development: We will ensure you have the right training tools and development plan to grow and improve your skills every day

Qualifications :

ABOUT YOU

• You have 3 years of experience in a pre-sales implementation solution consulting or delivery role for a SaaS product specifically within the FinTech or RegTech industry.
• You are proficient in Microsoft Office with strong Excel skills and have experience working with relational databases.
• You understand workflow and compliance requirements in the financial services sector and have hands-on experience navigating these frameworks.
• You are fluent in business English with additional language skills considered a plus.
• You bring a consultative approach combining technical expertise with industry knowledge to deliver tailored solutions to clients 

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5500 employees - from 94 nationalities speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.

Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.

Remote Work :

No

Employment Type :

Full-time