H&M Sales Advisor - Bayshore Shopping Centre
H&M Sales Advisor - Bayshore Shopping Centre
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About the Role
As a Sales Advisor youll be responsible for providing excellent customer service welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. Youll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. Youll also work on garment refill & care presentation and contribute to a clean and tidy sales floor and back of house working closely with the rest of your store team to deliver an excellent customer experience.
A Day in the Life
Working at H&M means no two days are ever the same but a typical day will include the following responsibilities*
Customer Sales & Profit
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
General Information
Fashion & Trend Awareness
- Keep up-to-date with fashion scene trends tendencies styles brands products competitors and relevant influencers etc.
- Use your product & fashion knowledge to share relevant information to customers
Team & Development
- Retain and share your service fashion and store operations knowledge and skills with colleagues
- Follow all procedures routines and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn develop & support each other
- Participate in relevant available Onboarding introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation execution and maintain attractive merchandise displays clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools etc (Instore Care App Click & Collect Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
Qualifications :
Who You Are
- As a Sales Advisor youll be passionate about fashion and everything we create in-store.
- Motivated by giving customers a great experience.
- You should also be communicative creative and curious motivated flexible decisive and action-oriented.
- You should also enjoy working in a collaborative and dynamic environment.
- You have sales experience working in a dynamic and collaborative environment that you can apply to your role
- Experience working with customer service in fashion retail or other service-related industries
Why Youll Love Working at H&M
- We value diverse backgrounds including but not limited to race ethnicity gender age religion sexual orientation and disability
- We pride ourselves on being a values-driven organization guided by our 7 unique values that have been part of our success story for over 75 years
- Youll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
- We are an inclusive company where youre encouraged to be yourself at work
- You will have access to a large global talent community where career growth and aspirations have no limits
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance wellness and family support programs company match retirement plan paid leave programs and paid time off including a community day to serve your local community
- Youll be able to express your personal style with our employee discount at H&M & Other Stories and COS
Additional Information :
Job Status: Hourly Non-Exempt
*This job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties responsibilities assigned for this job at the companys discretion.
**H&M in good faith believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET Afound. In addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague youre encouraged to be yourself & more. Youll take on new responsibilities from day one learn skills for life and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging and we actively seek colleagues who share our commitment.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
