Assistant Front Desk Supervisor (Part Time - Weekend)

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This is a part-time position that requires flexibility in scheduling to work on Fridays Saturdays and Sundays. The pay is $21.00 per hour.

WE ARE NFC Amenity Management the nations largest luxury amenity service provider for residential and commercial properties with a growing portfolio representing 350 of the top brands in luxury residential and hotels across 30 markets in the U.S.

As an NFC Amenity Assistant Supervisor you get to work at some of the most exclusive addresses in the area where you are the first person residents (and their guests) interact with when they come home. Our Assistant Supervisors are the heart of the property and are adored by our residents. After warmly welcoming them home you will monitor the lobby and handle incoming calls/requests and package/food deliveries.

Ultimately your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Reports To: Concierge/Spa/Fitness/Lifestyle Supervisor/Director

Responsibilities:

• Assist in hiring training and mentoring a team that will follow the companys mission and brand standards. (Alongside Director/Supervisor)
• Supervise staff coordinate team meetings/trainings and manage staff schedules to ensure schedule coverage.
• Create operating systems and checklists to provide a well-serviced and clean facility. Be the primary point of contact for facility maintenance repairs and cleaning.
• Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
• Promptly answer record and complete all resident requests phone calls questions or concerns. Coordinate all facility reservations.
• Facilitate contractor check-ins and check-outs and cultivate relationships with the companys preferred vendors.
• Assist in preparing community events as required by the building.
• Stay abreast of industry standards technology and trends.
• Perform other duties as assigned that relate to the success of the property.
• This position will require long periods of time sitting standing and moving around.
• Follows all HR and Risk Management Company Policies.
• Performs miscellaneous job-related duties as assigned.
• Covers shifts for team members to ensure proper staffing requirements are maintained.
• Use the Company Approved Team Scheduler to ensure payroll budget compliance.

Minimum Job Requirements:

• Professional background in customer service and hospitality management.
• Must have an outgoing personality.
• Must be hospitality-driven and offer any necessary assistance to clients and guests.
• Must be able to coach and mentor team members.
• Must possess the ability to multitask.
• Must possess the ability to work in a team environment.
• Must be able to proactively learn about all events happenings restaurants etc. in the local neighborhood.

Knowledge Skills & Abilities Required

• Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
• Proven organizational skills that exemplify attention to detail from the beginning to the end of each project undertaken.
• Effective interpersonal communication skills (written and oral) with the ability to engage positively with clients.
• Diplomatically address and resolve delicate and challenging client concerns.
• Ability to lift 50 pounds.

Benefits

• Weekly Pay!
• Paid Training.
• A comprehensive list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical Dental and Vision Coverage are available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-term disability income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties so location details individual pay rates and specific schedules can be discussed in the interview process. If we dont contact you right away well have your information on file for our next round of interviews so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

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