Medicare Resource Specialist
Medicare Resource Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for assisting Medicare Advantage members to connect members to care including finding PCPs explaining flex card spending and finding DME.Essential Functions
-Researches information on community social resources.
-Maintains files of brochures information packets and applications for all types of community resources.
-Collaborates with social work staff and personnel from community agencies to obtain needed information.
-Assists in planning/implementing in-service presentations by and about community resources.
-Assesses patient/family understanding of available resources.
-Educates patients/families about appropriate resources and how to access them.
Qualifications
Education
- High School Diploma or Equivalent required or Associates Degree Related Field of Study preferred
Experience
- related experience 2-3 years preferred
Knowledge Skills and Abilities
- Familiarity with medical terminology.
- Familiarity with community services/resources.
- Ability to maintain effective working relationships with patients/families.
- Knowledge of current community resources.
- Strong assessment and crisis intervention.
- Strong collaborative skills and a desire to work in a complex fast-paced environment.
- Excellent interpersonal skills.
- Excellent collaboration customer service and advocacy skills.
- Excellent written and verbal communication skills.
Additional Job Details (if applicable)
Working Conditions
- This is a mostly remote role with quarterly team meetings at the office in Assembly Row Somerville
- There is also an in-office training in Somerville in September
- This is a full-time (5 days/week) 8:30-5 PM ET schedule
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
