Sr. Technical Program Manager, Workforce Solutions - Transformative Tech
Sr. Technical Program Manager, Workforce Solutions - Transformative Tech
Posted on :
18-07-2025
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1 Vacancy
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Job Description
Workforce Solution - Transformative Tech is a global organization that builds and delivers innovative products and services for Amazons hourly associates and contractors. Our team uses modern technologies to solve complex problems at scale. We are building job growth solutions for our associates that helps Amazon stay customer obsessed. We deliver solutions that scale in volume and handle the complexity of diverse workflows and country specific rules/regulations. Our end-to-end solutions give Amazon associates around the globe the flexibility to grow their skills across multiple job roles and the mobility to go work in different job roles. We make it simple for associates worldwide to explore job options train choose and progress their career at Amazon.
Key job responsibilities
manage ambiguity and collaborate with stakeholders
manage the lifecycle of a complex cross-functional program with considerable impact
accountable for the overall strategy as well as driving teams inside and outside your organization to deliver
understand the systems in your product or program space their limitations scaling factors boundary conditions and reasons behind architectural decisions
ensure business and technical stakeholder needs are aligned you drive mindful discussions that lead to crisp decisions
make smart trade-offs (e.g. time vs. effort vs. features)
partner with customers and engineering teams to determine which projects move forward and in what priority order
use your knowledge to assess development processes test plans and operations/maintenance requirements
streamline and/or eliminate excess process
influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction development collisions and/or outages
A day in the life
As a Senior Technical Program Manager in the team you will work with multiple teams to help solve complex technical solutions aimed to provide associates more choices for working preferred schedules while also improving operational agility. You will have a direct influence on the technical design and implementation plan. You will work with multiple tech and business teams to build these complex solutions.
About the team
Workforce Solutions (WS) empowers our customers by providing integrated people-focused solutions that streamline hiring processes for WW Stores AWS Devices and Talent Acquisition. As stewards of the employee lifecycle and experience we drive initiatives that promote transparency and efficiency in career mobility workforce engagement and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customers needs and match individuals to the right opportunities through our services.
- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
manage ambiguity and collaborate with stakeholders
manage the lifecycle of a complex cross-functional program with considerable impact
accountable for the overall strategy as well as driving teams inside and outside your organization to deliver
understand the systems in your product or program space their limitations scaling factors boundary conditions and reasons behind architectural decisions
ensure business and technical stakeholder needs are aligned you drive mindful discussions that lead to crisp decisions
make smart trade-offs (e.g. time vs. effort vs. features)
partner with customers and engineering teams to determine which projects move forward and in what priority order
use your knowledge to assess development processes test plans and operations/maintenance requirements
streamline and/or eliminate excess process
influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction development collisions and/or outages
A day in the life
As a Senior Technical Program Manager in the team you will work with multiple teams to help solve complex technical solutions aimed to provide associates more choices for working preferred schedules while also improving operational agility. You will have a direct influence on the technical design and implementation plan. You will work with multiple tech and business teams to build these complex solutions.
About the team
Workforce Solutions (WS) empowers our customers by providing integrated people-focused solutions that streamline hiring processes for WW Stores AWS Devices and Talent Acquisition. As stewards of the employee lifecycle and experience we drive initiatives that promote transparency and efficiency in career mobility workforce engagement and operational needs management. We prioritize customer-centricity by tailoring our capabilities and processes to align with their preferences and behaviors. Our approach is to start with the customers needs and match individuals to the right opportunities through our services.
- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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