Senior Content Designer

What are we looking for

Were seeking a highly skilled and experienced Senior Content Designer to join our team. In this pivotal individual contributor role youll collaborate closely with a diverse range of cross-functional teams including product designers product managers engineers technical writers researchers product marketing and legal. Your main goal will be creating engaging and effective user-centered content for our complex cybersecurity products. This is a unique opportunity to strategically shape the voice of our products define content standards and make a significant impact on how users interact with our industry-leading solutions.

What Youll Do

• Strategic Content Leadership: Refine tools and processes for UX writing to ensure consistency and scalability across multiple products and platforms including leveraging AI in content workflows.
• Content Design & Creation: Contribute to the existing enterprise content style guide and design system content guidelines. Youll also drive the creation and maintenance of product-specific copy templates such as microcopy UI text tooltips and error messages.
• Cross-Functional Collaboration: Work closely with designers product managers engineers and researchers to deeply understand user needs and translate complex technical concepts into clear concise and user-friendly content that enhances the overall user experience.
• User Experience Advocacy: Champion user-centered design principles and advocate for the importance of content design within the organization fostering a culture of empathy and clarity in all user interactions.
• Content Optimization & Quality: Conduct content audits and usability tests to identify areas for improvement then iterate on existing content to optimize its effectiveness.
• Localization Contribution: Actively contribute to localization efforts and improvements ensuring content is adapted effectively for different languages and cultures while maintaining its intended meaning and impact.
• Industry Expertise: Stay up-to-date with industry trends best practices and emerging technologies related to UX and content design sharing insights and knowledge with the team.

What Skills and Knowledge Should You Bring

• Extensive Experience: 8 years of professional experience including at least 5 years of UX writing or content design experience in a large-scale environment or for enterprise products.
• Domain Knowledge: Proven experience as a Content Designer/UX Writer in cybersecurity or another equally complex industry.
• Portfolio Excellence: A strong portfolio demonstrating exceptional UX writing skills with samples of user interface copy instructional content and other relevant materials.
• User-Centric Craft: Expertise in creating clear concise and user-centric content for digital products and platforms taking into account industry best practices and accessibility guidelines.
• Communication & Collaboration: Excellent verbal and written communication skills with the ability to collaborate effectively with cross-functional teams and stakeholders at various levels of the organization.
• Localization Acumen: Experience working with localization teams and workflows.
• Tool Proficiency: Proficiency in industry-standard UX writing and content management tools.
• Organizational Prowess: Strong organizational and project management skills with the ability to handle multiple projects simultaneously and meet deadlines.
• Agile Adaptability: Familiarity with agile development methodologies and the ability to thrive in a fast-paced dynamic environment.

If you are passionate about user experience and have a strong desire to shape the UX writing discipline at a leading cybersecurity company then wed love to hear from you. Join SentinelOne and play a key role in revolutionizing how users interact with our cutting-edge cybersecurity solutions.

Why us

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical Vision Dental 401(k) Commuter Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement
• Numerous company-sponsored events including regular happy hours and team-building events

Required Experience:

Senior IC