Night Luggage Porter
Night Luggage Porter
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training resources and support from both managers and colleagues there is always an opportunity to develop and grow.
A WORLD OF REWARDS
Hourly Rate of 12.38 per hour
Smart uniform provided and laundered
Free and healthy meals when on duty
Grow your Career !
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Subsidised Taxi Scheme
Accommodation available with all bills included
Guest Experience Day: 1 night stay with breakfast
Modern and inclusive Team Members areas
A Night Porter carries out general cleaning duties anddelivers an excellent Guest and Member experience while ensuring back of house areas are clean and safety guidelines are observed.
What will I be doing
A Night Porter will also be required to ensure all back of house areas are kept clean and observe COSHH and health and safety guidelines. Specifically you will be responsible for performing the following tasks to the highest standards:
- Carry out fire walk and make sure all fire exits are free. Report any areas of concern.
- Clear the floor of any rubbish or plates left along the corridor
- Checkin/checkout guests offering excellent service at all times
- Be the first point of contact for all guests. Delivering very high standard of customer service.
- Respond to guests needs and requirements in a professional manner.
- Assist guests with their luggage
- Respond to all Room service requests in a professional way.
- End of the day PMS functions including cash and credit card balancing.
- Cleaning and setting up of meeting rooms.
- Plus any other job assigned to you by the Night Manager/Management
What are we looking for
A Night Porter serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous kitchen portering experience in similar role
EVERY JOB MAKES THE STAY.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Employment Type
Full-Time
