Job Description:
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
What Youll Do:
This position will drive hands-on operational optimization and SRE practices across Tier 1-3 (T1-T3) support for multiple API platforms. You will standardize processes enhance automation CI/CD pipelines security and reliability; perform root cause analyses (RCAs) for complex issues; and lead targeted modernizations and cloud migrations. As a hands-on SME youll supplement the team with deep technical expertise to enable meaningful transformations emphasizing proactive incident prevention post-incident learnings and continuous improvements in platform stability/resiliency.
What Youll Need:
- Hands-on API development troubleshooting and optimization: Design build debug and enhance APIs (SOAP REST stateful using Cassandra) on legacy and modern platforms like Mule Anypoint (integrations with Salesforce low-code systems) ensuring high availability sub-3-second performance with scalability and resiliency.
- Drive platform modernizations and cloud migrations with a hands-on approach: Lead targeted initiatives evaluate emerging technologies and implement reliability enhancements.
- Implement and automate CI/CD pipelines monitoring and alerting: Develop robust automation scripts integrate observability tools (e.g. Prometheus Grafana) and optimize DevOps workflows to reduce toil improve deployment velocity and enhance security across platforms.
- In-depth troubleshooting and RCAs for complex cross-system issues in APIs cloud environments messaging and network layers: Analyze incidents hands-on derive actionable insights and drive post-incident improvements or architectural modernizations to prevent recurrence and boost overall system reliability.
- Help standardize T1-T3 support processes across platforms with an SRE lens: Identify and close gaps promote reliability engineering practices like error budgets SLAs/SLOs and chaos engineering where applicable.
- Build troubleshoot and automate event-driven architectures using Kafka Confluent Kafka Solace to support high-velocity data flows.
- Support data layer transformations and integrations: prioritizing reliability and efficiency in NoSQL (e.g. Cassandra) and tools like Databricks.
- Provide technical leadership: Collaborate with cross-functional teams share hands-on knowledge and mentor on SRE best practices to elevate team capabilities in a dynamic environment.
- Stay ahead of telecom trends (e.g. AI-assisted automation 5G APIs) and apply them to drive organizational impact through optimization and innovation.
What Youll Bring:
- Bachelors or Masters degree in computer science Computer Engineering Information Systems or a related technical field (or equivalent experience).
- 10 years in software engineering with a proven track record in hands-on development of scalable applications and APIs in cloud/hybrid environments.
- 5 years of hands-on experience with high-volume high-velocity systems including performance tuning incident response and reliability engineering.
- Demonstrated SRE or similar expertise in at least one core area (e.g. API troubleshooting cloud migrations automation) with aptitude to adapt across domains.
- Experience in telecom or network environments preferred including legacy/modern API gateways messaging and data integration.
- Hands-on proficiency in API technologies: development troubleshooting and optimization of REST SOAP MuleSoft Anypoint platform stateful APIs and - must be able to dive into code debug issues and implement fixes in real-time
- Expertise in CI/CD and automation: Building pipelines (Jenkins Git) scripting for orchestration and integrating tools for continuous testing deployment and monitoring.
- Exceptional troubleshooting and problem-solving skills across APIs cloud (Azure preferred AWS/Google Cloud acceptable) messaging and network layers: Ability to perform RCAs learn from incidents and implement improvements like enhanced alerting tooling or code.
- Cloud expertise: Hands-on architecting with Docker Kubernetes multi-region setups and SRE practices for high availability.
- Strong hands-on experience in platform modernizations: Leading migrations architectural refactoring and transformations in complex environments (e.g. legacy to cloud-native) with direct involvement in coding and implementation.
- Proficiency in messaging and streaming: Hands-on development with Kafka Confluent Kafka Solace or similar for event-driven systems.
- Data handling skills: Hands-on with NoSQL (Cassandra MongoDB) data transformation tools (Informatica Databricks) and integration patterns.
- Full-stack or backend development: Java Python Spring Boot or equivalent with focus on reliable scalable code.
Our Principal Software Engineer earns between $141300.00 - $237400.00 USD Annual not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories AT&T internet (and fiber where available) and AT&T phone.
#LI-Onsite Full-time office role-
Weekly Hours:
40
Time Type:
Regular
Location:
Alpharetta Georgia
Salary Range:
$141300.00 - $237400.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Staff IC