Digital Product Manager
Digital Product Manager
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$ 131000 - 131000
1 Vacancy
Job Description
About the role:
This is a unique opportunity for a purpose-driven creative and experienced individual to make a big impact on Gartners Services Business as part of the Gartner Technology Innovation & Analytics group. We are looking for an impact-driven self-motivated problem solver who can lead the digital transformation for the Services business within Gartner. This role focuses on transforming customer journey narratives and client presentations through innovative technology solutions while driving measurable business outcomes. Using AI and automation that can be integrated in existing platforms such as Salesforce or Microsoft suite to bring this transformation across Gartner. The product manager will be a part of a team of business analysts data scientists engineers and designers to drive innovation. As a Product Manager you will lead and mentor others to lead business interviews to identify opportunities to innovate and drive value. You may also lead scrum teams to design new platform experiences learn and quickly iterate to improve the life of our Service Associates and elevate Gartner customers experience.
What will you do:
Design manage and support AI and automation capabilities and functional alignment to overall enterprise strategy and process
Identify and develop AI automation that can be integrated into existing platforms such as Salesforce and Microsoft suite as the main tools for solution capabilities
Understand customer and business needs and synthesize opportunities
Lead the identification development and implementation of AI and automation solutions that enhance productivity for service organization.
Integrate input from multiple channels including multiple business users and stakeholder requirements into product priorities and requirements
Monitor industry trends and competitive landscape to inform product strategy and innovation opportunities
Serve as product owner and lead a scrum team of engineers business analyst and designers
Design build launch and assess continually to improve user experience
Continue to analyze data and synthesize findings and actionable insights
Establish a vision and roadmaps and provide visibility to business and technical stakeholders
Collaborate with other business unit PMs to drive synergy and long-term solutions
Develop AI-assisted content creation workflows for client presentations and proposals
Drive user experience through requirements validating each step via mockups and user feedback through various Service business units
Partner with data scientists data engineers and other product owners to assess custom built vs third party AI and automation solutions
Manage the overall Sprint Cycle - Product Backlog Sprint Planning & Backlog User Stories
Coordinate the delivery schedule cadence with IT transformation lead/scrum masters
Drive Working Relationship with IT partners for prioritization focus and solution delivery
Coordinate with other business units (Sales R&A Marketing etc) to leverage existing solutions and to provide Services solutions to others
Collect the voice of the customer so to drive future product vision
What you will need:
Bachelors Degree in math statistics engineering or a related field required
3 years of experience in digital product management
Have at least 3 years of domain expertise (AI and Automation preferably to produce customer journey centric workflow enhancements or customer presentations)
Demonstrated ability to translate qualitative and quantitative analysis into actionable business strategies
Experience in gathering input from and communicating ideas to clients and key stakeholders across businesses
Ability to work collaboratively with a variety of business data science and technical stakeholders
Strong working knowledge of lean product principles and software development lifecycle
Working knowledge and understanding of the Agile principles and execution
Outstanding product management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads
Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside your comfort zone with bias for action and shipping
Gartner Services business knowledge is a strong plus.
Proven track record of delivering AI powered customer-facing products or solutions is a strong plus
What we offer:
Competitive salary generous paid time off policy charity match program Medical Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching and more!
Who are we
At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable objective insight helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979 weve grown to more than 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast virtually untapped market potential ahead of us providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.
We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.
What do we offer
Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.
Ready to grow your career with Gartner Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 92000 USD - 131000 USD. Please note that actual salaries may vary within the range or be above or below the range based on factors including but not limited to education training experience professional achievement business need and location. In addition to base salary employees will participate in either an annual bonus plan based on company and individual performance or a role-based uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO a 401k match up to $7200 per year the opportunity to purchase company stock at a discount and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race color creed religion sex sexual orientation gender identity marital status citizenship status age national origin ancestry disability veteran status or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 1 or by sending an email to.
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Required Experience:
IC
Employment Type
Full-Time
