Services Coordinator

Modern Niagara helps building owners managers and general contractors meet the mechanical electrical integrated building technology and building services needs of their buildings across Vancouver Calgary Edmonton Toronto Southwestern Ontario and Ottawa. We also develop custom turnkey solutions to help reach the desired outcomes. We are committed to having a positive and meaningful impact on Canadas infrastructure and on the communities where we live learn work and heal.

WE BUILD FOR LIFE.

We value passion initiative determination professionalism and teamwork and we are committed to ensuring that our teams have everything they need to succeed. Health and safety are embedded in everything we do and as a result our award-winning safety culture has a record thats well above industry standards.

At Modern Niagara you will work alongside values-driven safety-conscious and high-impact teams in a fast-paced innovative and collaborative environment. Here your knowledge skills and excellent service will help ensure that the buildings that make up Canadas infrastructure fulfill the needs they were set out to meet.

Modern Niagara is one of Canadas Best Managed Companies and is a recipient of SMACNAs Safety Excellence Award Program (SSEAP) Canada and the Canadian Occupational Safety (COS) Magazines Canadas Best Health Safety Culture Award and Canadas Safest Employers Award in the Building and Construction category.

We are seeking a highly organized and detail-orientedService Coordinator to join our team. The function of the Service Coordinator is to assist in the daily administration tasks required to ensure the effective and efficient operation of the Controls Service Group.

Duties and Responsibilities:

• Provide administrative support to members of the Account Management and Sales team
• Receive service calls and dispatch technicians
• Track PM contract renewal dates
• Preparing pre-qualification documents (COI WSIB Form 1000 etc.)
• Create and assign work orders to technicians
• Amalgamation of information to allow for project set up
• Attend regular service meetings
• Coordinate subcontractor requirements
• Weekly review of work orders and purchase orders
• Assist with administrative functions related to the Controls Service division
• Support technicians
• Enforce and adhere to the companys policies and procedures and Business Code of Conduct.
• Prepare reports for month end deadlines
• Perform other duties as may be assigned

Qualifications and Job Requirements:

• 2-3 years working in an office environment
• Comfortable interacting with clients operations and field teams
• Excellent customer service aptitude
• Exceptional time management and organizational skills
• Must be a self-motivated person with the ability to work at fast paced professional level
• Strong communication skills both verbal and written
• Ability to adapt to new processes and work well under pressure
• Great attention to detail with a high degree of accuracy
• Ability to work effectively both independently and within a team
• Ability to maintain professionalism with high level of integrity
• Computer literacy with proficiency in MS Office (Excel Word Outlook)
• Working knowledge of ERP systems

We thank all applicants for their interest however only those selected for an interview will be contacted.

At Modern Niagara we recognize the value of fostering a diverse equitable and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women Indigenous Black racialized 2SLGBTQIA people with disabilities and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities experience equitable outcomes and can thrive and reach their full potential.

We value the diversity of the people we hire and serve. Modern Niagara is an equal opportunity employer. If you require accommodation during the recruitment process please advise us so that suitable accommodations can be made. We can be reached at.