Salesforce TPM/ CG Cloud QA - Senior Associate
Salesforce TPM/ CG Cloud QA - Senior Associate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs design intuitive and user-friendly interfaces and offer guidance and support for improving the overall user experience. Working in this area you will enable clients to optimise user engagement increase user satisfaction and achieve their strategic objectives.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Job Title- Salesforce QA Lead
Experience 4Yrs 8 Yrs
Employment Type- Full Time
Qualification- B.E./ / MCA(full time)/ BSc./BCA(Full Time)
We are looking for a meticulous and experienced Salesforce QA Lead to join our team. The successful candidate will ensure the quality and functionality of the CG TPM implementation by conducting comprehensive testing and validation of various Salesforce CG TPM features and integrations. This role requires close collaboration with developers business analysts and other stakeholders to understand requirements manage team dynamics and oversee end-to-end (E2E) testing processes.
A strong functional understanding of the Consumer Goods and Services industry and Consumer Goods TPM is essential along with experience in automation/performance testing and E2E testing.
Key Responsibilities:
Team Management:
Oversee the entire E2E testing cycle from test strategy development to production sanity checks.
Lead and manage the testing team.
Communicate effectively with all stakeholders and manage/minimize risks.
Test Planning and Design:
Collaborate with business analysts and developers to understand functional requirements and develop detailed test plans and cases.
Design and create test scripts for functional system integration regression and user acceptance testing.
Test Execution:
Execute test cases and document results for Salesforce CG applications and integrations.
Identify document and track defects and issues using appropriate tools ensuring their resolution.
Conduct regression testing to confirm that existing functionalities remain unaffected by new changes.
Collaboration and Communication:
Work closely with cross-functional teams to maintain quality throughout the software development lifecycle.
Provide regular updates and test results to stakeholders.
Participate in daily stand-ups sprint planning and other Agile ceremonies.
Continuous Improvement:
Stay updated with the latest Salesforce features and updates.
Recommend and implement improvements to the testing process and tools.
Qualifications:
- Education:
- Bachelors degree in Computer Science Information Technology or a related field.
- Experience:
- At least 3 years of proven experience in Salesforce testing including functional system integration regression automation and performance testing.
- Experience in mobile testing on both iOS and Android platforms.
- Understanding of the Salesforce platform including Experience Cloud Sales Cloud Service Cloud CG TPM.
- Familiarity with Agile methodologies and tools like JIRA Confluence and ADO.
- Skills:
- Excellent analytical and problem-solving skills.
- Strong attention to detail and commitment to quality.
- Ability to work independently and as part of a team.
- Effective written and verbal communication skills.
- Certifications:
- CG TPM/CG Cloud certification is beneficial.
- A minimum of 3 Salesforce certifications is .
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Communication Creating Mock-Ups Creativity Customer Experience (CX) Strategy Design for Usability Design Review Design Thinking Digital Customer Experience Embracing Change Emotional Regulation Empathy Experience Design Graphic Artistry Human-Centered Design Inclusion Intellectual Curiosity Interface Management Iterative Design Learning Agility Optimism Product Design 17 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
