Senior Manager, TDS Operations
Senior Manager, TDS Operations
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Job Description
Work Location:
Toronto Ontario CanadaHours:
37.5Line of Business:
TD SecuritiesPay Details:
$108800 - $163200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Global Operations & Business Services Overview:
With over 800 professionals located in offices around the world Global Operations & Business Services provide critical infrastructure services to support and control the trading investment corporate and Retail banking functions of TD Securities. We operate as One Team leveraging our global footprint to support our clients with Trades and Payment products. Our goal is to deliver world class service and as such we are constantly challenging our infrastructure and driving change and innovation to meet the needs of our business.
Global Payments & Deposit Operations Overview:
Global Payments & Deposit Operations (GPDO) is a rapidly evolving and dynamic place to work for highly motivated professionals looking to make an impact. We are looking for individuals who will help us shape the Future of Payments and continue to build TDs presence and influence within the industry. Our team handles over $250 Billion CAD worth of payments daily and process approximately 9 million transactions annually. The Operations team is in North America Singapore and India and is a fast-paced multifaceted team operating 24 hours a day 7 days a week providing exceptional service to the Banks Internal Partners Corporate clients as well as other Global Financial Institutions.
Key Responsibilities:
- Leadership & Strategy
- Lead the SWIFT and Wire Payments Operations team in processing high-value domestic and cross-border payments including real-time gross settlement (RTGS) via Lynx.
- Develop and execute strategies to optimize operational efficiency resiliency and scalability in alignment with enterprise goals.
- Serve as a subject matter expert on high-value payment systems and advocate for best practices in global payments operations.
- Operations & Execution
- Oversee day-to-day operations of wire payments including SWIFT MT/MX messaging payment investigations and settlements.
- Ensure timely and accurate processing of payments in accordance with SLA regulatory and compliance standards.
- Manage exception handling payment repair and reconciliation processes with a focus on automation and controls.
- Risk & Compliance
- Ensure compliance with Payments Canada rules SWIFT standards and relevant global regulatory requirements (e.g. AML sanctions screening).
- Lead risk assessments and maintain strong internal controls and audit readiness.
- Collaborate with Technology Risk and Compliance to implement and maintain payment fraud monitoring and cybersecurity safeguards.
- Stakeholder Engagement
- Partner with internal and external stakeholders including Technology Treasury Global Transaction Banking Canadian Personal Banking Business Banking Wealth TD Securities TD Americas Most Convenient Bank SWIFT and Payments Canada.
- Represent the bank in industry working groups related to payment modernization ISO 20022 migration and Lynx system enhancements.
- Transformation & Change
- Lead or support enterprise projects such as ISO 20022 adoption digital payment initiatives and operational resiliency programs.
- Champion continuous improvement and lean process reengineering within the payments environment.
Qualifications & Experience:
- Bachelors degree in business Finance or related discipline; MBA or equivalent an asset.
- 10 years of progressive experience in financial services operations with a strong focus on SWIFT and wire payments.
- In-depth knowledge of SWIFT FIN/ISO 15022 and emerging ISO 20022 messaging standards.
- Experience with Payments Canadas Lynx system and understanding of the Canadian clearing and settlement ecosystem.
- Strong understanding of regulatory and compliance requirements in payments including sanctions AML and payment screening processes.
- Proven leadership and team management experience; ability to inspire coach and develop high-performing teams.
- Excellent analytical problem-solving and communication skills.
Preferred Skills:
- Experience working in a G-SIB or large Canadian financial institution.
- Participation in industry modernization initiatives (e.g. ISO 20022 Open Banking RTP) is considered an asset.
- Bilingual (English/French) considered an asset.
Who We Are:
TD Securities offers a wide range of capital markets products and services to corporate government and institutional clients who choose us for our innovation execution and experience. With more than 6500 professionals operating out of 40 cities across the globe we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues providing trusted advice and industry-leading insight extending access to global markets and delivering integrated transaction banking solutions. In 2023 we acquired Cowen Inc. offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise while growing our strong diversified investment bank. We are growth-oriented people-focused and community-minded. As a team we work to deliver value for our clients every day.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
Senior Manager
Employment Type
Full-Time
