Emergent Care Manager

The Emergent Care Manager is responsible for assisting in the planning coordinating staffing and supervising nursing care delivery to ensure efficient and effective patient care and controlling of all resources required to assure efficient and effective patient care that meets departmental standards of care and standards of practice. Ensures compliance with departmental and regulatory standards of care and practice. This is a multi-campus position

EDUCATION AND EXPERIENCE REQUIREMENTS:

Education:

• Currently licensed in New York State as an RN and a graduate of an approved school of nursing.
• A Bachelor of Science in Nursing is required or near completion within specified timeframe.
• MSN preferred.

Experience:

• Two to three years emergency services experience in the acute care setting preferred. Previous management experience preferred. Additionally knowledge of the following:
• Working knowledge of JCAHO DOH FDA OSHA and other pertinent regulations and compliance.
• Computer spreadsheet word-processing and email skills. Ability to independently organize and run meetings.
• Ability to problem-solve issues involving other departments and outside entities.
• Ability to follow and improve performance through quality management techniques.

PRIMARY RESPONSIBILITIES OF THE POSITION:

• The Emergent Care Manager will work collaboratively with the Urgent Care Site Administrator to plan implement and monitor the nursing care delivery system to assure effective and efficient utilization of staff and other resources for the delivery of patient care.
• Creates daily assignments that reflect appropriate assignments for all staff and their responsibility for patient care based on skill levels and patient care needs.
• Assists in patient flow and coordination of patient care/flow.
• Discuss with staff the effectiveness of systems in place with focus on continuous improvement noted for the shift for which she/he is responsible
• Assures that an adequate number of nursing personnel are scheduled and available to meet patient care needs which Includes proactively analyzing resources and personnel needs.
• Manages unscheduled absences and tardiness according to policy
• Assesses and reassigns staff members in emergency situations to effectively and efficiently meet the needs of the unit and organization.
• Collaborates with the Urgent Care Site Administrator to create an environment for staff participation in performance improvement activities that assures that the care of the particular patient population meets or exceeds institutional and regulatory standards.
• Maintains current knowledge of nationally recognized standards of care and nursing practice for populations served
• Works in collaborative manner with unit core group and staff to track and trend key process and outcome data. Assumes leadership role in addressing issues identified
• Demonstrates clinical competence in the provision of nursing care for individual patients and populations as defined in unit scope of service. Functions as resource to clinical staff in providing patient care
• Provides ongoing communication coordination and collaboration with all members of the Health Care Team and develops effective professional working relationships with other organizational leaders.
• Promotes an environment that enhances safety communication and satisfaction for patients and staff.
• Works with the Urgent Care Site Administrator to accurately interpret the NYSNA contract and personnel policies to unit staff. Participates in hiring discipline and termination practices to achieve and maintain optimal nursing care delivery on the unit
• Completes performance appraisals timely and they reflect the provision of a framework for ongoing development of an employee
• Guides staff in Service Recovery assessment education and implementation.
• Identifies ways to enhance the patient experience and educates staff on basic interactions with patients and families.
• Performs all other duties as required within the scope of practice.

PHYSICAL REQUIREMENTS:

The position is located indoors and also has community responsibilities in which the incumbent will need to attend. Should be able to push/pull 35 lb. lift/move 15 lb. from floor to table be able to perform moderately difficult manual manipulations such as using a key board writing and filing for extended periods of time must be able to perform tasks which require hand-eye coordination such as data entry typing and using photo copiers. Mobility requirements may include the ability to sit at a computer terminal or work station for a prolonged period of time in addition to being able to squat stand and walk for a reasonable length of time and distance. Sensory requirements include the ability to articulate and comprehend the spoken English language in addition to being able to read the English language.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race creed color religion sex/gender age national origin disability genetic information predisposition or carrier status military or veteran status prior arrest or conviction record marital or familial status sexual orientation transgender status gender identity gender expression reproductive health decisions or domestic violence victim status.

Salary Range: $44.19-66.28 /hour Pay is based on experience skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.