Manager HR Operations
Manager HR Operations
Posted on :
17-07-2025
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1 Vacancy
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Job Description
Job Overview:
We are seeking a dynamic HR professional to lead the HR Operations team within a Global Shared Services environment. This role involves managing the complete employee life cycle and driving operational excellence across HR processes.
Key Responsibilities:
Shared Services Operations:
- Manage end-to-end HR operations including onboarding offboarding payroll benefits administration and HR data management.
- Ensure timely and accurate execution of HR transactions.
- Partner with cross-functional teams to address and resolve employee queries related to HR policies and systems.
HR Information Systems (HRIS):
- Administer and maintain the HRIS platform including data management and reporting.
- Drive system enhancements and upgrades to improve process efficiency.
Employee Experience:
- Foster a positive employee experience through proactive HR support and issue resolution.
Process Improvement:
- Analyze existing workflows to identify bottlenecks and implement improvements.
- Track and optimize key performance indicators (KPIs) to boost HR operations effectiveness.
Vendor Management:
- Coordinate with external service providers for payroll background verification and employee benefits.
Compliance & Governance:
- Ensure adherence to local labour laws and statutory compliance.
- Manage employee relations grievances and disciplinary issues in line with regulatory standards.
Competencies:
- 10 12 years of core HR Operations experience with at least 5 7 years in a team leadership role.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and working knowledge of HRIS platforms.
- Flexibility to work in rotational shifts.
Employment Type
Full-time
Key Skills
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