Medical Biller - Virtual Assistant
Medical Biller - Virtual Assistant
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Job Description
This is a remote position.
Virtual Rockstar is hiring a full-time Medical Biller who can also assist with light executive and administrative tasks. This is a long-term opportunity to join a respected and growing physical therapy practice that s passionate about helping patients live fuller more purposeful lives.
If youre experienced in medical billing detail-oriented and comfortable taking on a hybrid role that includes light executive support this could be the perfect opportunity for you.
About the Practice
This Arizona-based physical therapy clinic is a small but rapidly growing team that thrives on word-of-mouth referrals and exceptional patient care. The practice s mission is to help people live better lives and they do that by creating a supportive friendly and highly professional environment.
Core Values:
Excellence
Integrity
Teamwork
Friendliness
Professionalism
This is a team where every role matters and where your contribution will have a direct impact on the clinic s growth and day-to-day efficiency.
Why This Role Stands Out
Be part of a tight-knit values-driven team committed to patient care and professional growth
Get hands-on support from leadership and a clear workflow under the direction of the front desk manager
Long-term opportunity with evolving responsibilities
100% remote but fully integrated into the day-to-day operations of the clinic
Responsibilities
The primary focus of your role will be medical billing and insurance coordination but to support this as a full-time position you ll also assist with light executive and administrative tasks.
Billing & Insurance Responsibilities:
Verify patient insurance coverage and obtain pre-authorizations
Communicate with Athelas (the clinic s third-party billing partner) to complete tasks they don t manage
Enter and reconcile electronic payments (including credit card processing)
Follow up on unpaid claims and resolve billing discrepancies
Generate billing and financial reports
Maintain up-to-date records in systems like WebPT Tebra and Google Sheets
Ensure compliance with insurance and billing guidelines
Light Executive Assistant Tasks:
Assist with general administrative support (email organization insurance portal logins)
Support with compliance updates and document tracking
Prepare simple reports or summaries as needed
Help manage calendars reminders or occasional personal admin requests
Serve as a reliable assistant to the front desk manager and owner when needed
Tools Youll Use
WebPT
Tebra
Athelas
Google Sheets & Docs
Email & other standard admin tools
Requirements
Strong background in medical billing and insurance workflows
Experience reconciling payments and resolving claim issues
Reliable organized and great with follow-through
Excellent written and verbal communication skills
Comfortable taking initiative and working independently
Willingness to support administrative needs as part of a long-term team
Ability to work full-time during U.S. business hours (Arizona time)
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
