Retail Team Member
Retail Team Member
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking an enthusiastic and customer-focused Retail Team Member to join our team in New Zealand. In this role you will create support and contribute to a high-performance culture to enable a great customer experience across the store.
- Provide a high level of customer service standards including pre during and post the sale.
- Achieve sales targets for you and your store by:
- Putting the customer at the centre of everything you do and creating Raving Fans
- Participating in all suppliers compliance and sales training modules
- Participate in the STARS coaching program to learn and demonstrate the required sales behaviours
- Understand the JB HiFi 5 Steps of selling and demonstrate in all customer interactions
- Demonstrate safe work practices and assist the company in providing a safe and healthy environment.
- Contribute to the JB HI-FI brand and store experience by assisting with merchandising of all products on the sales floor adhering to JB Hi-Fi Merchandise standards
- Enable a safe work environment for you your team and customers ensuring all OHS policies and procedures are adhered to.
- Support the efficient delivery and processing of stock into store following store receiving processes
- Manage order fulfilment (delivery & click and collect) in line with procedures including product pick and pack & dispatch order fulfilment enquiries
- Engage positively with Store Management take on board feedback to continuously grow and learn
- Assist with customer service requirements on the counter and on floor payment devices
- Assist the Store Management team where required across our Sales Merchandise and Operations areas
Qualifications :
- Experience in being part of a high achieving team
- Demonstrated ability in required skills and competencies
- Unerring passion for creating great customer experiences
Additional Information :
If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!
Remote Work :
No
Employment Type :
Casual
Employment Type
Casual
