Principal Technical Account Manager, AI/ML, AWS Enterprise Support, Strategic Industries
Principal Technical Account Manager, AI/ML, AWS Enterprise Support, Strategic Industries
Posted on :
17-07-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 164500 - 284300
Vacancy
1 Vacancy
Posted on :
17-07-2025
Job Description
Are you ready to transform how businesses leverage artificial intelligence Join our team and become a strategic partner in delivering AI/ML solutions that empower global enterprises to innovate optimize and achieve unprecedented technological excellence.
Amazon Web Services (AWS) is seeking an experienced Principal AI/ML Specialist to join our Technical Account Manager (TAM) team.
Youll be at the forefront of solving complex technical challenges guiding strategic enterprise customers through their most ambitious AI transformation journeys. By combining deep technical expertise with collaborative problem-solving youll help organizations unlock the full potential of cloud-based artificial intelligence technologies.
Key job responsibilities
- Deliver Strategic Technical Engagements: Lead comprehensive technical deep-dives and performance optimization for enterprise AI/ML workloads
- Architect Innovative Solutions: Design and implement proof-of-concept solutions using advanced cloud AI services
- Enable Customer Success: Support customers in implementing business-critical AI features including large language model fine-tuning Model Context Protocol GPU instance optimization GenAI on containers and generative AI applications
- Drive Technical Excellence: Collaborate with service teams to enhance system-wide performance and operational efficiency
- Build Strategic Relationships: Develop and nurture technical partnerships with enterprise stakeholders
A day in the life
Your day will be dynamic and impactful involving deep technical consultations strategic solution design and collaborative problem-solving. Youll engage with technical leaders architect innovative AI implementations and provide expert guidance that bridges technology with business objectives.
You will partner with TAMs SAs and service teams to provide customers with AWS AIML best practice guidance diving deep into AIML services promoting customers AIML workloads to production developing regional AIML strategies and training field teams on the use cases and benefits of generative AI.
About the team
About the Team
We are a collaborative group of technical innovators dedicated to pushing the boundaries of cloud computing and artificial intelligence. Our team thrives on solving complex challenges sharing knowledge and creating transformative solutions for global enterprises. We believe in continuous learning mutual support and driving technological advancement.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- Bachelors degree in Computer Science Engineering or related technical field.
- 12 years of professional experience in technical roles including software development and SRE responsibilities.
- Deep expertise in AI/ML frameworks and related technologies.
- Experience with distributed systems containerization (e.g. Kubernetes Docker) and monitoring tools.
- Strong programming skills and systems design experience
- Proven capability to navigate and contribute to discussions on Cloud Provider Compute Environments including the intricacies of AWS
- Outstanding troubleshooting analytical and problem-solving skills.
- Strong ability to communicate technical concepts to diverse audiences including non-technical stakeholders.
- Exceptional technical writing presentation and documentation skills.
- * Advanced degree in Computer Science Machine Learning or related field
- * Familiarity with cloud-native architectures
- * Experience with compiler optimization or hardware resource management
- * Demonstrated ability to perform root cause analysis problem solving techniques
- * Background in deep learning systems software and distributed computing
- * Track record of delivering large-scale ML solutions
- * Knowledge of AWS services and cloud architecture
- * Proven experience managing enterprise-scale technical relationships.
- * Demonstrated success in deploying and optimizing complex production systems.
- * Certification in cloud platforms (e.g. AWS Azure or GCP) or SRE-related frameworks.
- * Public speaking experience at technical conferences or webinars.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164500/year in our lowest geographic market up to $284300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon Web Services (AWS) is seeking an experienced Principal AI/ML Specialist to join our Technical Account Manager (TAM) team.
Youll be at the forefront of solving complex technical challenges guiding strategic enterprise customers through their most ambitious AI transformation journeys. By combining deep technical expertise with collaborative problem-solving youll help organizations unlock the full potential of cloud-based artificial intelligence technologies.
Key job responsibilities
- Deliver Strategic Technical Engagements: Lead comprehensive technical deep-dives and performance optimization for enterprise AI/ML workloads
- Architect Innovative Solutions: Design and implement proof-of-concept solutions using advanced cloud AI services
- Enable Customer Success: Support customers in implementing business-critical AI features including large language model fine-tuning Model Context Protocol GPU instance optimization GenAI on containers and generative AI applications
- Drive Technical Excellence: Collaborate with service teams to enhance system-wide performance and operational efficiency
- Build Strategic Relationships: Develop and nurture technical partnerships with enterprise stakeholders
A day in the life
Your day will be dynamic and impactful involving deep technical consultations strategic solution design and collaborative problem-solving. Youll engage with technical leaders architect innovative AI implementations and provide expert guidance that bridges technology with business objectives.
You will partner with TAMs SAs and service teams to provide customers with AWS AIML best practice guidance diving deep into AIML services promoting customers AIML workloads to production developing regional AIML strategies and training field teams on the use cases and benefits of generative AI.
About the team
About the Team
We are a collaborative group of technical innovators dedicated to pushing the boundaries of cloud computing and artificial intelligence. Our team thrives on solving complex challenges sharing knowledge and creating transformative solutions for global enterprises. We believe in continuous learning mutual support and driving technological advancement.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- Bachelors degree in Computer Science Engineering or related technical field.
- 12 years of professional experience in technical roles including software development and SRE responsibilities.
- Deep expertise in AI/ML frameworks and related technologies.
- Experience with distributed systems containerization (e.g. Kubernetes Docker) and monitoring tools.
- Strong programming skills and systems design experience
- Proven capability to navigate and contribute to discussions on Cloud Provider Compute Environments including the intricacies of AWS
- Outstanding troubleshooting analytical and problem-solving skills.
- Strong ability to communicate technical concepts to diverse audiences including non-technical stakeholders.
- Exceptional technical writing presentation and documentation skills.
- * Advanced degree in Computer Science Machine Learning or related field
- * Familiarity with cloud-native architectures
- * Experience with compiler optimization or hardware resource management
- * Demonstrated ability to perform root cause analysis problem solving techniques
- * Background in deep learning systems software and distributed computing
- * Track record of delivering large-scale ML solutions
- * Knowledge of AWS services and cloud architecture
- * Proven experience managing enterprise-scale technical relationships.
- * Demonstrated success in deploying and optimizing complex production systems.
- * Certification in cloud platforms (e.g. AWS Azure or GCP) or SRE-related frameworks.
- * Public speaking experience at technical conferences or webinars.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $164500/year in our lowest geographic market up to $284300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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