Patient Financial Services Coordinator Lead
Patient Financial Services Coordinator Lead
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Job Description
Overview
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18000 staff and nearly 5000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While youre busy impacting the healthcare industry well take care of you with benefits that include health/dental/vision FSA matching retirement plans paid vacation adoption assistanceannual bonus eligibilityand more!
Responsibilities
Performs concession management; reviews approves denies adjustments charity bad debt probate and other claims; and performs
quality reviews of staff work.
Resolves conflicts utilizing exceptional listening skills evaluating resolution options and selecting optimal choice; implements resolution so the patient payor or intemal customer accepts the solution as most appropriate closure.
Trains staff and coordinates operational activities. May float as needed to ensure that positions adequately staffed.
Resolves issues pertaining to patient complaints and internal correspondence.
Keeps abreast of payor (including selfpay) changes in rules and regulations.
Coordinates special projects.
As a part of our organization we currently offer the following additional benefits:
- Competitive starting wages (DOE) and training to grow within the company
- Paid holidays vacation and sick time
- Medical/Dental/Vision Insurance plans
- Flexible health spending accounts: DCFSA and FSA
- Health Savings Account - (HSA) for use with the high deductible health plan
- Short and long term disability programs
- Employer paid life insurance
- 401a and 403b retirement programs
- Tuition Assistance for career growth and development
- Bright Horizons programs for additional support with children pets dependent adults and household needs
- Employee Assistance Program (EAP) for you and your family
- Voluntary Protection: Group Accident Critical Illness and Identify Theft
Qualifications
This position requires a strong ability to identify interpret problem solve make decisions and be a technical troubleshooter.
Requires a working knowledge of medical terminology CPT and codes; third-party payors and self pay regulations.
Demonstrated excellent communication skills attention to detail strong
organizational skills ability to manage multiple tasks prionitize work how. work independently and teamwork and leadership skills also required.
A high school diploma or GED is required.
We deliver inspired people to do meaningful work.
We are an equal opportunity/affirmative action employer.
Required Experience:
IC
Employment Type
Unclear
