Snack Shack Attendant ("Cejro en el Snack Shavk")
Snack Shack Attendant ("Cejro en el Snack Shavk")
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Job Description
Job Details
Description
POSITION PURPOSE
Provide courteous timely and professional service in the restaurant and bar demonstrating comprehensive knowledge of all menus and pricing. Ensure the efficient and high-quality presentation of food and beverage service to all guests. A Snack Shack Cashier isresponsible for processing customer transactions handling cash and other forms of payment and providing excellent customer also ensure accurate pricing and handle returns or some cases they may also be responsible for opening or closing the register and maintaining the cleanliness of the work area.
ESSENTIAL RESPONSIBILITIES
- Food and Beverage Service:Preparing and serving food and beverages taking orders and handling transactions.
- Customer Interaction:Greeting customers answering questions and providing recommendations.
- Maintaining Cleanliness:Keeping the snack bar area clean organized and well-stocked.
- Inventory Management:Ensuring adequate stock levels of snacks beverages and other supplies.
- Following Procedures:Adhering to sanitation standards and cash handling procedures.
- Upholding Standards:Maintaining a positive attitude and professional demeanor.
- Transaction Processing: Cashiers scan items calculate the total amount and process payments (cash credit cards etc.).
- Cash Handling: They manage cash transactions provide appropriate change and reconcile the cash register at the start and end of their shift.
- Customer Service: They greet customers address inquiries and resolve any concerns that may arise.
- Any other tasks assigned by a supervisor
SUPPORTIVE FUNCTIONS
In addition to the performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
- Assist with any guest inquiry.
- Follow all company and safety and security policies and procedures.
- Report maintenance problems safety hazards accidents or injuries.
- Perform other reasonable job duties as requested by direct and indirect Supervisors.
PHYSICAL DEMANDS
- Environmental conditions are inside a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
- Must be able to work in extreme temperatures like freezers (-10F) and kitchens (110F) possible for one (1) hour or more.
- Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
- Must be able to lift up to 45 lbs. as needed.
- Must be able to push and pull carts and equipment weighing up to 250 lbs.
- Requires grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity.
- Hearing smelling tasting and visual ability to observe and distinguish product quality and detect signs of emergency situations.
- Talking and hearing occur continuously in the process of communicating with other staff guests and supervisors.
- Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
- Ability to work primarily with fingers to pick pinch type and carry out substantial movements (motions) of the wrists and hands as well.
- Ability to physically carry heavy trays walk stand and perform job duties.
- Ability to stand for long periods.
- Ability to lift and carry items may be required to lift and stock items.
SPECIFIC JOB KNOWLEDGE SKILLS AND ABILITIES
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation using some other combination of knowledge skills and abilities:
- Customer service skills. Friendly outgoing and able to interact positively with the public.
- Must be able to speak read write and understand the primary language used in the workplace.
- Requires good communication skills both verbal and written.
- Must have excellent leadership capability and customer relations skills.
- Must be detail oriented with outstanding organizational and communication skills.
- Must possess basic computer skills.
- Must possess basic computational ability.
- Ability to effectively deal with internal and external customers some of whom will require high levels of patience tact and diplomacy and collect accurate information to resolve conflicts.
- Knowledgeable about basic function of Windows OS MS Office PMS and POS.
- Self-driven and able to work independently.
- Knowledge of table and bar service.
- Knowledge of alcoholic beverages such as cocktails beer wine and flavor profiles.
- Must have a friendly attitude and be attentive.
EDUCATION
- High school or equivalent education required.
EXPERIENCE
- Food and beverage service experience:Previous experience is often preferred.
LICENSES OR CERTIFICATIONS
- Food Handlers certification required.
GROOMING
All Staff Members must maintain a neat clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards which may be established by Azul Hospitality from time to time is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action up to and including termination of employment. Upon employment all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action up to and including termination of employment. Due to the cyclical nature of the hospitality industry staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job.
Employment Type
Temp
