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Hiring Agency:
Veterans Affairs - Agency 28
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
Under limited supervision performs work in the reception area at the facilitys main entrance; answers the facilitys multiple-line phone establishes incoming and outgoing calls; operates public address systems paging systems information boards and e-mail to facilitate communication; greet visitors members and employees; answer questions and provide directions.
Will provide surveillance of weather conditions and facility alarms; announce and report emergency codes per policy as directed; maintain and preserve logs for visitors members and facility items to be checked out (including but not limited to facility keys and vehicles).
Receive donations at the reception area and notify appropriate staff upon arrival for proper handling; complete and forward donation paperwork as required; maintain office supplies; process reservations for the onsite guest accommodations; maintain Lost & Found area and provide assistance with clerical or distribution projects.
Requirements/Qualifications
Minimum Qualifications:Coursework/training or experience in public contact customer service and/or performing and applying office/clerical support procedures including the use of a personal computer associated software and office equipment
Knowledge of: Office/business/clerical support procedures and practices; customer service and telephone etiquette practices.
Skill in: Operating office equipment such as multi-line telephone systems personal computers typing reproduction and scanning equipment multi-sorters collators calculators posting and mailing machines and associated software.
Ability to: Interact tactfully and courteously with visitors customers clients agency employees and the public in a positive/professional manner; communicate clearly; work well under pressure and remain calm during emergency situations; make independent decisions when circumstances warrant such action; learn the organization and layout of the facility and its functions; follow written and oral instructions; learn the operation of the Reception area and other related communication equipment and practices. Adapt quickly to changes in procedures.
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Required Experience:
IC
Part-Time