Expression of Interest | Store Manager and Counter Manager, Aesop London | Full Time
Expression of Interest | Store Manager and Counter Manager, Aesop London | Full Time
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Job Description
For over 35 years Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people planet and profit actively reducing our footprint on the planet that generously sustains us. So far this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Role purpose
Aesop are delighted to welcome applications for Store Manager and Counter Manager roles in central London. Successful applicants will be open and flexible to location.
As a Store Manager at Aesop you embody our desire to engage listen and guide customers to products that are relevant to them. Through passionate and focused leadership you will motivate and develop your team to create memorable inclusive customer experiences that drive overall store performance.
Working full-time on-site including some weekend working you will be responsible for budgeting store-specific marketing and building the stores client base as well as choreographing the daily activities of a team of Retail Consultants. The successful candidate will be a skilled professional able to grace this role with diligence passion and an unwavering commitment to excellence.
What we are looking for
Management experience within customer service environment
Proven track record of effective selling skills and ability to drive commercial outcomes
History of successfully leading and coaching a team creating an inclusive and psychologically safe work environment
Demonstrated ability to utilise empathy to manage interpersonal relationships
Open mindset and deep curiosity seeking to understand others listen without judgement and act on diverse perspectives
Strong communication problem-solving commercial acumen and merchandising skills
Working knowledge of skin care and skin care industry (advantageous)
Knowledge of hair care body care fragrance and home categories (advantageous)
Computer literacy encompassing strong familiarity with Microsoft Office suite
This position is Full Time 40 hours per week and operates an on-site working pattern.
Whats on offer
We take a holistic approach to employment promoting professional development career growth employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation volunteering and matched giving programs. Employee benefits include -
Up to 50% product discount and bi-annual complimentary product allocation
Cycle to work scheme
Summer wellness leave options and paid volunteering allowance for all employees
In-house Product and Core skills training
Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
Suite of options to aid development including complimentary access to LinkedIn Learning
Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
Matched Gifting Policy - where every raised by employee for any registered charity will be matched by the Aesop Foundation
Aesop is committed to attracting developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Required Experience:
Manager
Employment Type
Full-Time
