We are looking for a Senior Facilities Manager for our Integrated Facilities Management business line.

What this job involves

The Senior Facilities Manager will be responsible for the management of a portfolio of client spaces across EMEA and management of a dedicated account team. The Senior Facilities Manager will have responsibility for management of IFM vendors EH&S client relationship budgetary control of services and manage the day-to-day client activities for assigned property/facility and support the account by being the key point of contact for key stakeholders and/or client and will report to the Group Account Manager. The role will have responsibility for service quality soft services maintenance and operations contract services safe working practices purchasing of material equipment & supplies and site budgets accuracy.

• Lead a small team- direct line management responsibility for the account
• Ownership of the account
• Strong vendor management
• EH&S and risk management
• Financial Management
• Ensure high staff morale trust and work ethics
• Strong Communication and presentation skills
• Build and maintain an environment that supports teamwork co-operation and performance excellence within team
• Mentor and enable Training & Development of other team members
• Client/Stakeholder Management
• Monthly management reviews with the client and wider team
• Hold quarterly business reviews with the client
• Proactively engage stakeholders to ensure that on site clients expectations are met
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the clients premises
• Procurement & Vendor Management
• Ensure vendors are well-managed delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice
• Contracts Management
• Plan and manage all contracts to ensure that they are professionally delivered at the right costs
• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
• Ensure contracts are continually assessed to deliver best value to the client
• Finance Management / Cost Control / Profitability and working with a guaranteed maximum price commercial model
• Actively work to ensure that the sites financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics
• Health & Safety Management
• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire health and safety standards
• Site Operations Management
• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• Risk Management
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalles business conduct

Desired skills and experience for this job

• Excellent people skills and ability to interact with a wide range of client staff and demands
• Able to communicate strong in local language and on extended English language level
• Knowledge of Occupational Safety requirements & Works Council Relationship
• Strong PC literacy and proven ability to manage daily activities using various systems
• Knowledge of quality management and KPI measurement
• Knowledge of vendor management for specialized services
• Proven capacity to understand and interpret commercial contracts and relevant terms
• Budget management and financial analysis skills
• (Optional as still not in scope for JLL) Knowledge of critical facilities and a understanding of basic technical aspects of property (Computer Room Air-conditioning Chiller system Fire Protection system Mechanical & Electrical system BMS system)
• Move and relocation management and delivery
• Tertiary qualification in facilities management building business or other related field &/or 3-5 years experience in facilities property management hospitality or related field

  We cant wait to see where your ambitions take you at JLL. Apply today