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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Configuring and optimizing Microsoft 365 Viva and Copilot integrations.
2. Collaborate with the product manager to deliver secure scalable and intelligent solutions aligned with the Truist Digital workplace strategy.
3. Design and implement Copilot-based solutions using Microsoft Graph Azure OpenAI and M365 APIs.
4. Provides technical consultation on extremely challenging situations.
5. Collaborate with the product manager to translate business needs into Copilot and Viva use cases and prompt engineering strategies.
6. Ensure compliance with data governance security and risk policies.
7. Monitor performance troubleshoot issues and optimize Copilot workflows.
8. Design and automate data analysis and reporting for stakeholder business decisions.
9. Contribute to the development of reusable prompt libraries and automation frameworks.
10. Stay current with emerging AI technologies and Microsoft roadmap updates.
QUALIFICATIONS
Required Qualifications:
1. Bachelors degree and eight years of experience in development or production support or an equivalent combination of education and work experience.
2. Deep specialized and/or broad functional knowledge.
3. Sound understanding of business and organizational strategies and processes.
4. Ability to interpret internal and external business challenges and recommend best practices.
5. Ability to lead complex projects.
6. Sophisticated analytical skills and the ability to solve complex technical and business problems.
7. Ability to influence others at senior levels to adopt a new perspective.
Preferred Qualifications:
1. Experience supporting AI/ML workloads or M365 platform.
2. Proficiency in scripting languages (Python PowerShell etc.)
3. Excellent Communication skills
4. Banking or financial services experience.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.
Availability
Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision E-Verify
Full-Time