Desktop Support Analyst
Desktop Support Analyst
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$ 118000 - 118000
1 Vacancy
Job Description
Date Posted:
Country:
United States of AmericaLocation:
VA111: 1300 N 17th Street Arlington 1300 North 17th Street Suite 400 Arlington VA 22209 USAPosition Role Type:
OnsiteU.S. Citizen U.S. Person or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearanceSecurity Clearance:
DoD Clearance: SecretRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial military and government customers worldwide. It comprises three industry-leading businesses Collins Aerospace Pratt & Whitney and Raytheon. Its 185000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics electric propulsion directed energy hypersonics avionics and cybersecurity. The company formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses is headquartered in Arlington VA.
The following position is to join our BBN team:
The Business Infrastructure (BI) Organization within Raytheon BBN Technologies is seeking a full-time End User Support Analyst to help support functional and engineering staff at BBNs Cambridge location. Primary responsibilities will include but not be limited to laptop installation configuration maintenance and documentation. The person in this position will need to maintain other IT assets prepare equipment for reuse or disposal and support other IT systems as needed.
At BBN we offer an exciting and collaborative workplace. If you enjoy a collegial environment that emphasizes innovation teamwork and technical excellence wed like to hear from you!
Primary Responsibilities:
- May perform installations repairs upgrades backups and other maintenance tasks
- May perform telephone installations and removals
- Set up Audio/Visual equipment for conference rooms
- Troubleshoot a variety of software and hardware problems
- Regularly maintain hardware and software asset inventory database
Basic Qualifications:
- University degree
- Experience with Mac and PC hardware: laptops desktops.
- Demonstrated analytical problem solving and decision-making skills
- Familiarity with administration of Windows 10 and Windows Server and Active Directory
- Familiarity with MS Office Suite and Outlook
- Familiarity with MacOS and familiarity with Linux
- Basic understanding of network principles (TCP/IP) and LAN/WAN
Preferred Qualifications:
- Knowledge of networking essentials including common ports & protocols DHCP DNS switching/routing firewalls etc.
- Familiarity with using Atlassian software products (e.g. Jira Confluence Bit Bucket)
What We Offer:
Whether youre just starting out on your career journey or are an experienced professional we offer a robust total rewards package with compensation; healthcare wellness retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave flexible work schedules achievement awards educational assistance and child/adult backup care.
Work Location:
This is an on-site role. Candidates must reside or relocate within commuting distance of Cambridge MA. Please consider the following role type definition as you apply for this role:
- Onsite: Employees who are working in onsite roles will work regularly in the office
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Required Experience:
IC
Employment Type
Full-Time
