JR 5152
CalAIM Program Manager
Santa Ana CA 92704
Salary: $68831.00 - $83595.00 per pay period
Pay Frequency:24 Pay Periods Per Year
Full Time
Non-Exempt
Driving Required
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.
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PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Orange County team as the CalAIM Program Manager for our Yale Navigation site in Santa Ana California.
ABOUT PATH
Since its foundation in 1984 PATH (People Assisting the Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California connecting our clients to a comprehensive continuum of homelessness prevention street outreach employment preparation and placement assistance individualized case management supportive services interim housing and permanent supportive housing.
ABOUT OUR HEALTH PROGRAMS
PATHs Health Programs dept provides services to participants receiving services through managed care plans. Through these partnerships staff provides support to eligible Medi-Cal beneficiaries experiencing homelessness including chronic homelessness and who have at least one complex physical behavioral or developmental health need with the goal of improving health outcomes and/or decreasing utilization of high-cost services. The program provides the full range of outreach and engagement assessment and care management coordination of care health promotions coordination of transitions in care and family supports. Additionally these programs are focused on connecting participants to appropriate permanent housing linkages with the hope that retention is increased due to stable medical care coordination.
ABOUT THE PROGRAM MANAGER
The program manager is responsible for the programs day-to-day operations and supervision of service delivery staff. The incumbent will collaborate with both internal and external departments to enhance accessibility and service delivery for program participants.
Position Responsibilities include:
- Provide leadership to the multidisciplinary teams ensuring continuity of care and services between PATH agency resources and partnering agencies
- Provide individual and team supervision support and performance evaluations for assigned staff
- Ensure that services emphasize trauma-informed care client safety and harm reduction interventions.
- Be available to respond to emergency calls and situations as required by the contract and organization
- Assist in the screening assessment and enrollment of clients in a range of services
- Ensure all paperwork and data collection is complete timely accurate and current in agency records and electronic databases through ongoing audits of electronic databases and chart reviews
- Ensure adherence to funding source contracts and performance standards; prepare written reports on program activities as assigned and as required by funding sources
WHAT YOU BRING
Were looking for candidates with:
- Analytical Skills and Attention to Detail: Gather and interpret data identifying trends patterns and insights to inform decision-making. Ability to consistently produce high-quality work ensuring accuracy and precision in all tasks.
- Collaboration and Teamwork: Work effectively with others seeking out and building positive working relationships with colleagues participants and stakeholders. Work effectively with others contributing to team goals and recognizing the strengths and contributions of others.
- Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs engages and maintains their attention.
- Creativity and Initiative: Take action and make decisions without being prompted demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box generating innovative solutions to problems or challenges.
- Critical Thinking and Problem Solving: Analyze and evaluate information and situations identify key issues consider alternatives and make logical decisions based on sound reasoning that will achieve the desired outcome.
- Ethics and Boundaries: Maintain ethical and professional standards demonstrating honesty integrity and a commitment to doing the right thing in all situations while maintaining professional boundaries.
PREFERRED QUALIFICATIONS
- Experience in healthcare case management homeless services real estate property management or working with vulnerable populations.
- One (1) year of supervisory experience in homeless services or related social services field strongly preferred.
MINIMUM QUALIFICATIONS
- (Two) 2 years of relevant experience which may include: healthcare social services homeless services hospitality property management or customer service. Relevant experience is any prior position that has transferable skills that will contribute to the success in this position.
MANDATORY REQUIREMENTS
Regardless of qualifications candidates must:
- Have employment eligibility verification
- Have or be able and willing to obtain CPR/First Aid training
- Successfully complete the following as a condition of hire:
- Tuberculosis Test
- Background Screening
- Drug Test
DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role all candidates must:
- Have reliable transportation
- A valid drivers license
- Proof of insurance and ownership for personal vehicles used during work duties
- The ability to qualify for PATHs insurance coverage
Required Experience:
Manager