Healthcare Manager
Healthcare Manager
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Job Description
Job Description
The Oncology Healthcare Manager (OHM) is responsible for the management of hospital accounts and the optimization of the oncology patient pathway.
The OHM will possess a thorough understanding of hospital processes and decision making and will be able to identify potential patient pathway gaps and link them to our companys strategic priorities and solutions.
Identify and implement collaborative opportunities within key accounts to improve time to diagnosis time to treatment and develop strategic collaborations that shape the local environment deliver on customer priorities and promote our companys interests.
This role requires someone who is analytical and has excellent stakeholder engagement skills.
Understanding the health care environment stakeholders and brand priorities will be important.
We are looking for a candidate with previous customer facing role and cross functional effective collaboration.
Key Responsibilities:
Develop and maintain relationships with hospital accounts and stakeholders involved in the patient pathway
Works closely with the Commercial Team in the respective account to ensure One Experience and the customer understanding the difference of each our companys representative responsibility
Identify potential patient pathway gaps and link them to the companys strategic priorities and solutions
Deliver series of workshops in order to optimize the oncology patient pathway mapping at account level by collecting insights what the gaps or opportunities are in the patient pathway support decision making to improve the process in the account and where needed developing solutions that are simple and effective
Understand hospital processes and decision-making
Analyze data to identify opportunities for improvement and impact of decisions and solutions implemented
Collaborate with internal and external stakeholders to develop insights and opportunities for improvement
Communicate effectively with customers and stakeholders to ensure successful collaborations on patient pathway optimization. Accompanies the hospital in the implementation of the action plan
Continuously monitor and evaluate the success of implemented solutions.
Requirements:
5 years of experience in hospital account management or worked in the hospital before
Strong analytical and problem-solving skills
Excellent communication and presentation skills
Ability to identify customer needs and develop solutions that are simple and effective
Knowledge of hospital processes and decision making
Understanding of the healthcare environment and in particular knowledge of the hospital environment ideally in oncology (required)
Understanding of the oncology patient pathway mapping
Expertise in project management particularly around patient pathways (optional)
Ability to work independently and in a team environment
Fluent in Polish
Fluent in English Driving license (cat. B).
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not ApplicableShift:
Valid Driving License:
Hazardous Material(s):
Required Skills:
Account Management Account Management Brand Strategy Business Communication Strategy Development Cross-Functional Teamwork Customer Relationship Building Customer Relationship Management (CRM) Customer Service Improvement Data Analysis Digital Marketing Direct Marketing Financial Analysis Healthcare Management Hospital Management Management Process Market Research Multilingual Communications NHS Management Oncology Oncology Marketing Oncology Nursing Pathology Pricing Strategies Product Management 4 morePreferred Skills:
Job Posting End Date:
08/31/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Manager
Employment Type
Full-Time
