WMS- SAP Tech Operation Support
WMS- SAP Tech Operation Support
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Job Description
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Provide day-to-day operational support for WMS- SAP integration issues including monitor system interfaces and troubleshooting failed transactions.
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Track and Resolve Integration errors Interface failures and data mismatch in a timely manner.
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Escalate unresolved issues to DWH/WMS development teams with detailed logs and issue tracking.
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Collaborate with internal stakeholders for issue resolution and optimize system integration.
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Support system changes business rollouts and user acceptance testing from an integration perspective.
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Manage and monitor DWH SAP Data Pipelines including troubleshooting failures mapping errors and connectivity issues.
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Work with change and incident management processes following ITIL best practices.
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Maintain documentation of system configurations standard operating procedures and troubleshooting guidelines.
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Participate in business continuity planning and disaster recovery drills.
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Support Go-Live and hyper care activities for SAP projects and rollouts in the RISE environment.
Employment Type
Full-time
