Specialized Business/Systems Analyst IV
Specialized Business/Systems Analyst IV
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a proactive and detail-oriented Salesforce System Analyst to join our team in St. Louis MO. This role is ideal for a professional experienced in gathering business requirements managing Salesforce implementations and handling complex data-related initiatives. Experience or interest in AI-driven agent platforms like AgentForce is a strong plus.
- Collaborate with stakeholders to gather analyze and document business requirements.
- Translate business needs into functional specifications and configure Salesforce accordingly.
- Serve as a liaison between business users and technical teams to ensure successful system implementations and enhancements.
- Work with large datasets-perform data mapping data migration validation and integration within Salesforce.
- Support end-to-end Salesforce implementations and feature rollouts.
- Manage Salesforce user roles profiles permissions page layouts and workflows.
- Identify areas for system improvement and provide recommendations aligned with business goals.
- Troubleshoot and resolve Salesforce issues and data discrepancies.
- Engage with cross-functional teams including developers QA and product managers.
- Exposure to or working knowledge of AgentForce Salesforce AI/Einstein or similar AI-based agent platforms.
- Understanding of AI integration in CRM platforms or digital engagement tools.
- Salesforce certifications (Administrator Business Analyst or Platform App Builder).
- Bachelors degree in Computer Science Information Systems Business or related field.
- 13 17 years of experience as a Salesforce Analyst or System Analyst.
- Proficiency with Salesforce Lightning Salesforce CRM and Salesforce Admin tasks.
- Strong analytical organizational and communication skills.
- Experience in working with Agile/Scrum teams.
- Salesforce Lightning
- Salesforce Service/Experience/Marketing Cloud
- JIRA / Confluence
- Data tools like Excel SQL or data mapping tools
- AgentForce or other conversational AI platforms (Nice to have)
Employment Type
Full-time