Collections Associate
Collections Associate
Posted on :
16-07-2025
Employer Active
1 Vacancy
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Job Description
Job Title: Collections Associate
Job Location: Houston TX
Job Type: Contract
Job Description:
- 1 years of collections and analyst experience preferably in ecommerce payments or financial services.
- Strong data analysis and investigative skills
- Puts a high value on accuracy and completeness of work including case notes customer due diligence processing legal documents and fraud investigations
- Has the ability to communicate clearly and effectively with customers attorneys and vendors
- Possesses excellent organizational and time management skills must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines
- A proven ability to learn and adapt to new processes and follow standard operating procedures
- Excellent problem-solving skills
- Thrives in a fast-paced environment
- Independent decision maker with the ability to confidently back up actions
- Ability to verify the accuracy and authenticity of customer-provided information documents and identification through reliable sources and appropriate verification processes.
- Maintain accurate and complete case notes customer due diligence records and legal investigations.
- Experienced in handling end-to-end payment processing and posting.
- Conduct due diligence in legal document processing and customer account reviews Contact customers as needed regarding delinquent accounts or clarification about verification documents
- Successfully able to review and analyze customer accounts and relevant documentation in a high paced environment within established SLAs
- Keen eye to detailed tasks and making good judgment decision with minimal supervision in an independent environment
- Identify research and highlight trends relating to collections management
Employment Type
Full-time
Key Skills
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