Part-Time Center Associate (11a - 4pm or 330p - 830p)
Part-Time Center Associate (11a - 4pm or 330p - 830p)
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Job Description
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers UPS Store team members and leadership
- Takes ownership of the customers shipping needs and offers viable solutions
- Takes action to learn all product and service offerings alternative solutions and industry trends
- Operates all equipment software and devices in an expert fashion and is willing to teach others
- Maintains a clean organized and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills including spelling and math
- Prompt reliable and responsible
- Able to lift 40 pounds
- Willing and able to work 25 to 30 hours per week for a 6-day work week
COMPENSATION
$16 per hour but earn $1 bonus for every hour you work in the initial 120 days. With a positive review and outstanding attendance you will earn a bonus and your hourly rate will increase to $17. Become a notary and you will receive a $0.50 increase.
Required Experience:
IC
Employment Type
Full-Time
