Senior Technical Business Analyst
Senior Technical Business Analyst
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1 Vacancy
Job Description
Toshiba Global Commerce Solutions is looking for a Sr. Technical Business Analyst. The Sr. Technical Business Analyst will provide guidance and subject matter expertise on Retail Back Office Systems. Evaluate new solutions and create requirements for implementation and configuration. Verify that designs provided by software developers meet the requirements. Verify that test cases created by the test team will adequately validate that the requirements are met. Provide thought leadership for solution planning and problem-solving.
**Must be located within the Grand Rapids MI vicinity. **
Responsibilities:
- Analyze client business requirements to determine the best approach to meeting the clients needs (e.g. existing functionality new feature).
- Advocate for product as appropriate for the given project and guide customers in their decision making.
- Conduct interviews surveys and workshops with clients to gather an understanding of the what and why behind their business needs.
- Responsible to define and document project scope using artifacts received from sales and the client information gathered in the workshops and your knowledge of core product. Advocate for the use of core product functionality to solve business needs and reduce project scope.
- Analyze and document complex requirements and translate client requirements into product requirements including unhappy path and edge cases and ability to discern and include in requirements the impact of the change to other areas of the system.
- Create and maintain requirements documentation that clearly and accurately conveys what is changing and why with both client and product perspectives.
- Oversee and review work performed by BAs on their project(s).
- Learn Toshiba systems and become a system SME.
- Manage a clients Backlog as a lead project BA with an understanding of the Gaps and understands the priority and milestones to which features are needed.
- Build a strong relationship and is seen as a trusted advisor to the client and the project team.
- Research client questions regarding functionality by using test systems reading documentation or reaching out to SMEs as needed to get required answers.
- Support the development team during the build phase.
- Review and approve test cases and scenarios and help with the execution of testing to ensure that solutions meet business requirements.
- Contribute to the continual improvement of the BA team through helping to define BA best practices special projects and mentorship of other Business Analysts.
- Manage scope by identifying and calling out scope changes and can have scope conversations with the client.
- Up to 25% travel
Qualifications:
- Bachelors Degree and 8 years - Experience as a Technical Business Analyst.
- 5 years- Retail Experience
- Experience with software development teams and projects.
- Excellent communication skills both written and verbal.
- Good analytic and logical problem-solving skills.
- Strong collaborative and teamwork-oriented skills.
- Leadership and mentorship skills.
- Experience in Agile development methodologies.
- Experience in creating product documentation.
- Self-Driven.
- Sense of ownership of all your work.
- Retail knowledge.
- Fluent English Language Speaking Written Skills
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.
The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.
Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:
- Group health coverage (medical dental & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule paid vacation & sick/personal days
EEO:
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation
DIVERSITY EQUITY & INCLUSION:
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.
Required Experience:
Senior IC
Employment Type
Full Time
