Customer Service/Inside Sales Representative
Customer Service/Inside Sales Representative
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Job Description
Customer Service/Inside Sales Representative
Hazelwood MO
Full Time
If youre looking for a fast-paced career with a growing company and you have what it takes to provide excellent customer service to our General Motors and Ford Dealership customers then theres no need to look any further. The ADI (Accessories Distributor Installer) division of VIP Distributing Co. offers a wide range of career opportunities in sales and distribution and were ready to help you get started on your path.
The ADI Customer Service Inside Sales Representative performs a variety of sales customer service and administrative functions all with the ultimate goal of achieving company sales objectives maintaining high levels of customer satisfaction promoting a safe and productive work atmosphere and contributing to our culture. This role requires tactful courteous and professional communication skills analytical aptitude sales and marketing skills a customer serving mindset patience under stressful conditions and a strong will to achieve. An ADI Customer Service and Inside Sales Representative is generally familiar with the trends and operational processes of automotive dealerships as well as the products promotions and processes provided by the ADI and the Manufacturer. Utilizing seasoned attention to detail the ADI Customer Service and Inside Sales Representative provides each dealership customer with premium service and product knowledge.
By effectively maintaining meaningful relationships with our customers an ADI Customer Service and Inside Sales Representative can help drive sales growth and increase dealership engagement contributing to the overall success of the ADI.
What We Offer
- Extremely competitive Medical/Dental/Vision Reimbursement Plans
- Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
- 401K Plan with Company Match
- Voluntary Benefits including Short Term Disability/Accident/Critical Illness/Universal Life/Cancer and Vision
- Vacation
- Holidays
- Personal Time off
- Bereavement Leave
- Employee Discounts
- Referral Bonus
- Academy Training
- Athletic Scholarships
- An incredible work environment where we focus on our employees their success and their individual growth and opportunities
- No work Sundays
Responsibilities
- Provide front-line customer support to dealership customers who call the ADI to place orders inquire about product information check order status or have other related issues.
- Train coach and mentor dealership personnel with regard to GM Accessory products and related programs
- Ensure effective use of time materials and assets provided by the ADI and General Motors
- Prioritize and communicate regular updates to dealership personnel regarding current promotions new products process changes and other relevant information
- Effectively work with Territory Sales Managers to report address and correct customer service issues as they arise
- Regularly seek to fill downtime by completing administrative and other duties that help advance the sales of Accessories
Experience
- Experience in an automotive dealership preferred but not required
- Passion for helping your business and our Network succeed
- Sales experience of some sort with a hunter mentality and a strong desire to win
- Proven success and ability to follow a system or discipline for success
- Excellent written and verbal communication skills
- The ability and desire to meet and exceed measurable performance goals
- The technical aptitude to master our sales tools
- A highly motivated entrepreneurial spirit
- Available to work flexible hours and weekends
- Professional well-groomed personal appearance
- Clean driving record
- Willing to submit to a pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
