IT Operations Analyst I, Chattanooga
IT Operations Analyst I, Chattanooga
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Job Description
Job Description:
Job Title: Information Technology Operations Analyst I
Operating Company: Environmental Solutions Group (ESG)
Location: Chattanooga TN
Reports to: Senior Manager Business Systems
Department: Information Technology (IT)
POSITION SUMMARY:
The Information Technology Operations Analyst I will be responsible for the manufacturing operations daily information technology execution and information technology reporting compliance. The position will partner with Business Applications Manager Terex Central lead teams and 3rd Party vendors to support the systems/tools/applications stakeholders require to operate their functional area and meet all information system audit requirements. Some travel to meet with stakeholders and observe processes may be required.
ESSENTIAL JOB FUNCTIONS INCLUDE:
- Support end user processes and ticketing for Information Technology support across ESG.
- Work with the Business Application Manager to ensure technology infrastructure supports all project requirements.
- Design workflow and process strategies to improve targeted business performance.
- Designs and develops processes to monitor and measure operational Information Technology performance.
- Coordinate IT SoX Controls compliance for IT infrastructure.
- Work with 3rd party vendors and engaging appropriate level resources to ensure IT operational performance across the enterprise.
- Compile and present management reports on the IT Operations performance including metrics project deliverable status etc.
- Some travel is required up to 10-15% (typically day trips).
- Other duties as assigned.
JOB SPECIFICATIONS:
- Bachelors Degree in Business Computer Science Systems or similar is required or equivalent experience.
- Understanding of communications hardware networks and data storage technologies.
- Understanding of Software solutions business functions workflows and processes.
- Experience supporting in working with enterprise scale applications is preferred.
- Customer oriented approach.
- Demonstrated ability to interact professionally with a diverse group of managers and subject matter experts.
- Results-oriented self-starter with excellent communication skills and strong management skills.
- Strong analytical and project management skills required.
- Excellent written and great interpersonal and communication skills.
- Strong report writing abilities an aptitude for analyzing data and great business acumen.
- Detailed knowledge of workflow and process control software.
- Analytical and problem-solving skills.
- Good interpersonal and interviewing skills.
KNOWLEDGE SKILLS AND ABILITIES:
Ethics and Work Standards: Maintain the highest ethical and work standards while promoting the same attributes in co-workers and others. Ensure that all business activities with both internal and external customers to be performed with a professional demeanor and that all participants be held accountable to this high standard.
Communication: Expresses thoughts clearly both orally and in writing using good grammar. Presents concise well-organized reports in Microsoft Word PowerPoint and Excel. Listens to understand input feedback and concerns. Provides complete information in an open honest and straightforward manner. Responds promptly and positively to questions and requests.
Teamwork and Relationships: Works with other employees willingly and in a spirit of cooperation and teamwork. Supports cooperation. Demonstrates a commitment to the entire business and is supportive of all initiatives (company and departmental) to help grow Environmental Solutions Group business in the United States and abroad. Cooperates fully with others to achieve organizational goals. Is tactful courteous and considerate. Embraces a positive outlook. Is respected and trusted by others.
Continual Improvement and Problem Resolution: Identifies and communicates suggestions for work improvements. Uses technical and analytical abilities to assure existing work practices are the most efficient and cost effective possible. Performs root-cause analysis and implements viable permanent solutions to problems. Works with both internal and external customers to develop solutions which meet company-wide needs and objectives. Applies a sense of urgency to resolve problems or creates opportunities that will increase productivity and create value. Shares best practices with other employees across the business.
Accountability: Accepts responsibility and accessibility for both the strategic planning and the successful implementation of all projects programs and duties as outlined in this job description. Advises supervisor of concerns problems and progress of work in a timely manner.
ABOUT ESG:
Environmental Solutions Group stands at the forefront of sustainable innovation dedicated to transforming the waste industry with eco-friendly equipment and technology solutions all designed to improve the lives of our customers and their communities.
This Connected Collections ecosystem integrates advanced technology across our brands including Heil refuse collection vehicles Marathon Equipment compaction and recycling equipment 3rd Eye technology solutions Soft-Pak waste hauler software Curotto-Can automated carry cans Bayne lifting products and Parts Central OEM parts.
Driven by a mission of Improving Lives our best-in-class teams innovative products and advanced technology work tirelessly to leave a lasting legacy of excellence and environmental stewardship ensuring a greener healthier planet for generations to come.
For more information visit.
The Company offers competitive salaries advancement opportunities and a full range of benefits including paid vacation 401(k) medical dental and vision.
Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.
If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.
About Terex:
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery waste and recycling solutions mobile elevating work platforms (MEWPs) and equipment for the electric utility industry. We design build and support products used in maintenance manufacturing energy minerals and materials management construction waste and recycling and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization and offer complementary digital solutions designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance products that support renewable energy and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America Europe and Asia Pacific and sold worldwide.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting engaging developing and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values Integrity Respect Improvement Servant Leadership Courage and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive supportive non-discriminatory and safe workplace for all team members. To that end we are committed to actively foster a culture where every team member feels valued listened to and appreciated. We are committed to being fair and impartial in our an Equal Opportunity Employer employment decisions are made without regard to race color religion national origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability including disabled veterans you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at.
The Company offers competitive salaries advancement opportunities and a full range of benefits including paid vacation 401(k) medical dental and vision.
Required Experience:
IC
Employment Type
Full-Time
