Director, Project Management | Money & Life Program Lead, Financial Wellness
Director, Project Management | Money & Life Program Lead, Financial Wellness
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Job Description
Capital One a Fortune 500 company and one of the nations top 10 banks offers a broad spectrum of financial products and services to consumers small businesses and commercial clients. Our mission is to create one of the nations great banks and we have the necessary ingredients: a strong balance sheet resilient businesses a massive customer franchise strong analytical capabilities and great people. We nurture a work environment where people with a variety of thoughts ideas and backgrounds guided by our shared Values come together to make Capital One a great company and a great place to work.
The Role:
As the Director of Money & Life Program at Capital One you will define strategy and lead a high-performing team dedicated to scaling our innovative financial wellness offerings. This is more than a leadership role; its an opportunity to collaborate with passionate stakeholders and drive outcomes that profoundly impact our customers financial well-being transforming lives while contributing to the companys success. Balancing strategic vision with operational excellence you will champion a test-and-learn mindset throughout the program lifecycle. You will lead critical initiatives from day one empowering real change and working closely with key partners across the organization.
About the Money & Life Program:
The Capital One Money & Life Program is a powerful initiative dedicated to empowering individuals to find purpose and confidence in their financial lives. Our mission is to forge a deeper connection between financial behaviors and life goals providing accessible human and inclusive support that inspires clarity builds confidence and accelerates personal progress. Its important to note that this program champions financial wellness and coaching distinctly separate from traditional financial advising or planning. We achieve this through a unique blend of free one-on-one mentoring insightful self-guided financial literacy exercises and engaging wellness workshops. As a brand-defining financial wellness offering its thoughtfully designed as a supportive resource focused purely on empowering individuals in their financial journey. We aim to cultivate profound trust confidence and a sense of possibility meeting individuals wherever they are on their financial journey and helping them unlock their financial potential. To learn more visit the Money & Life Program website.
Responsibilities:
Program Design & Innovation:
Lead the strategic design development and expansion of Money & Life offerings (Mentoring Exercises Meetups) into new markets and scale existing services.
Translate innovative program concepts into impactful scalable experiences applying structured problem-solving to complex financial well-being challenges.
Continuously enhance the customer experience by integrating insights from market research and consumer sentiment.
Resource & Project Management:
Oversee end-to-end program management ensuring deliverables timelines and budgets are met while proactively identifying and mitigating risks.
Strategically prioritize and optimize the allocation of technology and marketing resources to maximize program awareness engagement and impact.
Cultivate robust cross-functional partnerships with key internal stakeholders (e.g. Retail Marketing Design Learning Risk Technology) to ensure seamless program implementation.
Leverage exceptional influencing and communication skills to secure stakeholder buy-in and optimize resource utilization balancing speed to market with risk management.
People Leadership:
Lead and develop a moderate-sized team responsible for managing our national network of Money & Life Mentors providing strategic direction and fostering an inclusive empowering and inspiring environment.
Customer Outcomes & Strategy:
Ensure all community engagements align with the Money & Life Programs core principles and value proposition driving clarity confidence and progress for participants.
Ground program solutions and recommendations in a deep understanding of internal and external customer needs embracing a test-and-learn mindset to achieve positive financial outcomes.
Our Ideal Candidate Will Have:
Exceptional leadership and interpersonal skills with the ability to effectively engage and influence stakeholders at all levels.
Strong program management and process optimization capabilities demonstrating a product-oriented mindset.
Exceptional communication skills to communicate to diverse audiences using a variety of mediums
Strong collaborative problem-solving skills driven by the desire to achieve shared business goals.
A structured analytical approach to problem-solving
Proven influencing skills to drive initiatives and secure organizational buy-in.
Demonstrated ability to prioritize initiatives based on diverse value dimensions to identify and remove impediments ensuring critical path progression.
Genuine passion or experience in coaching behavioral science or adult learning principles particularly in the context of personal development or financial wellness.
Profound empathy and a deep understanding of human behavior and motivation related to financial well-being.
Location: This role is hybrid based in McLean VA or Richmond VA where you will be expected to spend 3 days per week working in office and the remainder of the workweek working virtually.
Basic Qualifications:
Bachelors Degree or military experience
At least 5 Years of Project Management or Program Management experience
At least 3 Years of People Leadership or Team Management experience
At least 4 years of experience supporting partnering and interacting with internal business clients
Preferred Qualifications:
Masters / MBA degree
6 years of Project Management or Program Leadership experience
4 years of People Leadership or Organizational Development experience
PMP Lean Agile or Six Sigma certification
1 years of Design Thinking experience
Experience in developing or managing programs focused on personal growth financial literacy (non-advisory) or life skills.
At this time Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean VA: $200100 - $228400 for Director Project ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Director
Employment Type
Full-Time
