MacOS Systems Administrator
MacOS Systems Administrator
Posted on :
15-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-07-2025
Job Description
MacOS Systems Administrator
Location: Onsite in Woodlawn MD
Key Required Skills
iOS/macOS Support (Sonoma / Sequoia) Jamf Pro Jamf Composer Install of Hardware and Software Incident/Ticketing System.
Position Description
Build maintain automate ensure reliability and implement Mobile Device Management (MDM) solutions using system engineering best practices and the latest technologies: Jamf Pro and Microsoft Intune
Use MDM solutions (Jamf Pro Intune) to enroll configure secure and manage devices
Build custom packages (Jamf Composer) to install software per organizational requirements.
Use strong problem-solving skills and excellent customer service skills to troubleshoot onsite and remote user issues.
Assist in the acquisition installation testing and evaluation of Apple/macOS hardware and software.
Install configure and troubleshoot Mac books and iOS devices.
Track inventory including the location of all systems software releases and telecommunications equipment.
Evaluate new software packages Microsoft 365 JAMF or Apple features and capabilities and make recommendations for their adoption.
Create technical documentation in Confluence or SharePoint. Resolve and document work on incident tickets in Jira/ServiceNow.
Brief management customer team or vendors using written and oral skills at appropriate technical level for audience
All other duties as assigned or directed
Location: Onsite in Woodlawn MD
Key Required Skills
iOS/macOS Support (Sonoma / Sequoia) Jamf Pro Jamf Composer Install of Hardware and Software Incident/Ticketing System.
Position Description
Build maintain automate ensure reliability and implement Mobile Device Management (MDM) solutions using system engineering best practices and the latest technologies: Jamf Pro and Microsoft Intune
Use MDM solutions (Jamf Pro Intune) to enroll configure secure and manage devices
Build custom packages (Jamf Composer) to install software per organizational requirements.
Use strong problem-solving skills and excellent customer service skills to troubleshoot onsite and remote user issues.
Assist in the acquisition installation testing and evaluation of Apple/macOS hardware and software.
Install configure and troubleshoot Mac books and iOS devices.
Track inventory including the location of all systems software releases and telecommunications equipment.
Evaluate new software packages Microsoft 365 JAMF or Apple features and capabilities and make recommendations for their adoption.
Create technical documentation in Confluence or SharePoint. Resolve and document work on incident tickets in Jira/ServiceNow.
Brief management customer team or vendors using written and oral skills at appropriate technical level for audience
All other duties as assigned or directed
Detailed Skills Requirements
FOUNDATION FOR SUCCESS (Basic Qualifications)
Bachelors Degree in Computer Science Mathematics Engineering or a related field.
Masters or Doctorate degree may substitute for required experience
3 years of combined experience managing Apple/macOS iOS iPad OS hardware and software
2 years of experience with MDM solutions (Jamf Pro Jamf Composer Intune)
.
FACTORS TO HELP YOU SHINE (Required Skills)
These skills will help you succeed in this position:
Solid experience implementing device management application management and compliance management using Jamf Pro Jamf Composer and Microsoft Intune
Experience troubleshooting hardware/software interface and interoperability problems relating to system patches updates and enhancements on macOS iOS iPad OS devices
Experience with imaging configuring deploying and troubleshooting Mac books iPads and iPhones.
Experience with automation and scripting using tools such as AppleScript Shell Scripts Automator or Launchd
Solid experience with Active Directory for user and group management and problem diagnosis/resolution
Extensive knowledge of Mac OS operating systems system configurations and troubleshooting.
Knowledge of network protocols VPN configurations SSL certificates and integration of Mac systems in mixed OS environments.
Experience providing technical support and customer service directly to users.
Ability to lift move and setup workstations; ability lift up to 50 lbs.; Ability to drive (less than 10 miles) between RMB PEB and Leidos buildings.
Excellent written and verbal communication skills
HOW TO STAND OUT FROM THE CROWD (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:
JAMF certification and/or other Apple Certifications
Basic understanding of MECM/SCCM and imaging process. Experience implementing Microsoft Windows patches and security controls.
Hands-on experience administering/troubleshooting Windows Server (Windows Server 2019/2022) and installing/maintaining software on server
Experience working with government or highly regulated customers.
Education
Bachelors Degree with 3 years of experience
Must be able to obtain and maintain a Public Trust. Contract requirement
Must be able to obtain and maintain a Public Trust. Contract requirement
Govinda rajulu. M Sr. Talent Acquisition Specialist
Employment Type
Full-time
Key Skills
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