Active Directory Technical Expert
Active Directory Technical Expert
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Job Description
Role: Active Directory Technical Expert
Location: Raleigh NC - Onsite
Duration: 1 year
Skill/Requirement
Required
Years
Advanced level resource with specialized knowledge and experience in account management administering Active Directory.
Required
3
Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization.
Required
3
Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity.
Required
3
Advanced knowledge of appropriate security measures of the organization.
Required
3
Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients.
Required
3
Ability to analyze and assess client needs to develop effective and appropriate solutions.
Required
3
Knowledge and skills from a range of technologies to address work assignments.
Required
3
Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction.
Required
3
Ability to document solutions that solve client problems and clearly presents these solutions.
Required
3
Analysis of technical and user documentation for technical assistance and support.
Required
3
Ability to work independently on tasks develops own work schedule and monitors progress against defined parameters.
Required
3
Demonstrates a customer orientation and effectively communicates verbally and in writing.
Required
3
Provides excellent customer service to individual clients and to other team members.
Required
3
Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically.
Required
3
Demonstrates initiative in solving problems associated with projects and daily work.
Required
3
Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware.
Required
3
Ability to identify trends and makes suggestions for technical modifications to solve future problems.
Required
3
Demonstrates knowledge and a working experience with ServiceNow call tracking system.
Required
3
Employment Type
Full-time
