NAVA Software solutions is looking for a Audio-Visual Infrastructure/Systems Technician
Details:
Audio-Visual Infrastructure/Systems Technician
Location: New York - Onsite
Duration: 6-12 months
Required:
- Advanced knowledge of AV signal flow control systems (AMX/Crestron) DSPs and IP networking
- Well versed in Dante (digital audio network through ethernet) Cameras Video Switching Audio or AoIP.
- Knowledge of advanced signal flow for audio video and control
- Minor programming capability (AMX/Crestron) changes and troubleshooting
- Strong technical troubleshooting ability across AV/IT domains
- Advanced proficiency in Windows and iOS environments
- Experience supporting enterprise collaboration platforms
- Ability to manage multiple projects and priorities independently
- Proficiency with testing and calibration equipment
- Support user acceptance testing
- Ability to regularly climb and work from ladders up to heights of 15 feet; lifting equipment tools and materials.
- Effective communication and interaction with employees clients colleagues and C-level personnel
Responsibilities:
- Communicate and interact with internal employees clients and colleagues in a professional and timely manner
- Interpret schematics blueprints and SOWs to guide AV system installations.
- Program and test AV systems including AMX/Crestron control systems and DSP configurations.
- Configure IP-enabled AV devices and integrate them into enterprise networks.
- Fine-tune and optimize AV performance including calibration and user acceptance testing.
- Provide real-time white-glove AV and IT support to end users including C-level executives.
- Maintain technology infrastructure and assets to ensure ongoing performance and readiness.
- Troubleshoot and repair AV and IT systems both remotely and on-site.
- Track and close project punch lists and provide client training/documentation.
- Manage system configurations software updates and IT asset lifecycles.
- Maintain systems uptime and proactively monitor and improve performance.
- Create technical documentation and standard operating procedures.
- Support collaboration platforms (Zoom MS Teams Cisco Telepresence etc.).
Education:
- Minimum of a High School Diploma or equivalent
- AVIXA CTS certification strongly preferred