Service Account Coordinator
Service Account Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a detail-oriented and proactive Service Account Coordinator to join our operations team in Sandy Springs GA. This role is essential for ensuring smooth communication between clients and internal departments coordinating service requests managing schedules and resolving issues promptly to maintain strong client relationships.
Responsibilities
Serve as the primary point of contact for assigned client accounts
Coordinate service requests and monitor job progress from initiation to completion
Maintain accurate records of client communications service updates and documentation
Work closely with technicians sales representatives and administrative teams to meet client needs
Resolve service issues quickly and professionally
Ensure client satisfaction through consistent follow-up and support
Prepare service reports and account summaries as needed
Qualifications :
Qualifications
Proven experience in customer service account coordination or related administrative roles
Excellent verbal and written communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office Suite (Excel Outlook Word)
Ability to work independently and manage multiple priorities
High attention to detail and a customer-focused attitude
Associates or Bachelors degree preferred but not required
Additional Information :
Benefits
Competitive salary ($59000 - $66000 annually)
Professional growth and development opportunities
Comprehensive health dental and vision insurance
Paid time off and holidays
Retirement savings plan
Supportive and collaborative team environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
