Exempt to Permanent - Human Resources Analyst (1241) – Citywide (E10149)

Under general supervision performs professional level human resources work in one or more of the following areas of activity: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity equity and inclusion; and personnel training.

Examples of Important and Essential Duties:

According to Civil Service Commission Rule 109 the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Administers and maintains the classification plan; designs and implements recruitment and selection plans; prepares class specifications in compliance with relevant laws and guidelines and insures consistency within class series and job families; and reviews requests to fill positions to ensure compliance with the classification plan.

2. Collects and analyzes data to determine important/essential duties and position allocation criteria; and interviews employees and supervisors to elicit and/or clarify job information and organizational relationships.

3. Conducts classification and salary surveys; collects compiles and analyzes classification and wage data; interprets and administers provisions of memoranda of understanding; implements pay provisions of arbitration awards mediated and grievance settlements; and reviews analyzes and processes requests for special pay premiums in accordance with provisions of multiple memoranda of understanding.

4. Participates in the collective bargaining process by conducting research; preparing comparability analyses and various reports in support of negotiation and arbitration.

5. Produces lists of eligibles for City employment: conducts job analyses organizes recruitment activities reviews employment applications develops and administers selection devices analyzes results recommends passing scores and creates eligible lists.

6. Provides information to departmental representatives labor organizations managers employees applicants other agencies and the general public; interprets and explains human resources rules and policies; investigates allegations/complaints of unfair employment practices; and represents employing department on human resources matters before boards and commissions and in meetings with other departments.

7. Responds to appeals or protests of human resources decisions and/or procedures; and prepares and submits reports to the Civil Service Commission and may present the case before the appellate body hearing officers or arbitrators.

8. Prepares written materials including letters reports memoranda and forms with the aid of a computer.

9. Assists in the development maintenance and administration of a departmental human resources program including hiring training performance management leave management position management compensation; prepares reports analyzes data and provides consultation and information to managers regarding human resources issues.

10. Evaluates requests for leave and ADA accommodation; administers requests to fill position employee transfers post-referral hiring appoint onboarding and layoff processes; interviews and examines candidates; administers employee discipline.

11. Negotiates resolutions to grievances; investigates complaints of serious employee misconduct and complaints; enforces MOUs to ensure consistent departmental compliance with provisions and; acts as a Skelly officer in employee disciplinary hearings.

12. Coordinates processing of human resources transactions; reviews requests to fill positions; directs and reviews the preparation of requests to fill positions; tracks the certification and selection process; directs and participates in the processing of appointments; and receives reviews and processes personal services contracts.

13. Implement diversity equity and inclusion efforts by developing employee resources and training; leading diversity recruitment efforts; coaching management; mediating workplace conflict; and creating and monitoring DEI benchmarks.

14. Train and consult with City employees including human resource professionals on supervision and leadership; conduct team building workshops and career development programs; consult with managers on training and organizational development projects.

Qualifications :

Applicants must meet the minimum qualifications requirement by the final filing date unless otherwise noted.

1. Current Category 16 17 or 18 Exempt Employee in Class 1241 who has worked at least 2080 hours in class 0923; AND
2. Education: Possession of a baccalaureate degree from an accredited college or university.

Education Substitution: Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity equity and inclusion; and personnel training. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

SELECTION PROCEDURES

1. Job Application - Applicants must fully complete the job application. Information from resumes does not substitute for the information on the job application or preliminary questionnaire.
2. Preliminary Questionnaire Training and Experience Assessment (100% Weight) - During the application process candidates will be prompted to complete a Preliminary Questionnaire as part of the online employment process. Please answer the Preliminary Questionnaire carefully and thoroughly.  It will serve as the Training and Experience Assessment for this recruitment and will be used to determine your eligibility for this recruitment as well as your score and rank on the eligible list. Qualified applicants will be ranked on the eligible list based on the length of their exempt City service (in Category 16 17 and/or 18) in the 1241 Human Resources Analyst class along with any additional qualifying points (e.g. promotive status) as outlined in Civil Service Commission (CSC) rules. All work history will be verified using official City records which will serve as the final authority in determining qualifying service.

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit to begin your application process. No other methods of application will be accepted.

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue 4th Floor and at the City Career Center at City Hall 1 Dr. Carlton B. Goodlett Place Room 110.

Ensure your application information is accurate as changes may not be possible after submission. Your first and last name must match your legal ID for verification and preferred names can be included in parentheses. Use your personal email address not a shared or work email to avoid unfixable issues.

Upon successful submission applicants will receive a confirmation email from . Keep this email for your records. If you do not receive it your application was not submitted successfully.

Important Email Contact Information: Applicants may be contacted by email about this recruitment and therefore it is your responsibility to ensure that your registered email address is accurate and kept up-to-date. Also applicants must ensure that emails from CCSF is not blocked on your computer by a spam filter. To prevent blocking applicants should set up their email to accept CCSF mail from the following addresses (@ @ @ @ @ @ @ @ @ @ @ @ @ @ and @). 

Additional Information Regarding Employment with the City and County of San Francisco:

     Information About the Hiring Process
     Conviction History
     Employee Benefits Overview  
     Equal Employment Opportunity
     Disaster Service Worker
     ADA Accommodation
     Veterans Preference
     Right to Work
     Copies of Application Documents
     Diversity Statement

Terms of Announcement and Appeal Rights:  Applicants must be guided solely by the provisions of this announcement including requirements time periods and other particulars except when superseded by federal state or local laws rules or regulations.  Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at  terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources 1 S Van Ness Avenue 4th Floor San Francisco CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements applications and examination policies including applicant appeal rights can be found on the Civil Service Commission website at  Analyst Information: If you have any questions regarding this recruitment or application process please contact the exam analyst Jaclyn Lerch at . Please include the recruitment ID ETP-1241-E10149 in the subject line.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.