Senior Client Delivery Analyst ()
Senior Client Delivery Analyst ()
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Job Description
How Youll Make an Impact:
- Coordinate support and participate in ITSM projects including new unit openings technology refreshes as well as localization of global initiatives.
- Define and maintain technical standards for in-unit network infrastructure ensure all systems comply with PCI DSS standards.
- Design implements maintain and document in unit network infrastructure including firewall switch and access point configuration.
- provide level 3 support for PC servers and network infrastructure.
- Develop workflows and functional requirements documentation to improve operational processes.
- Proficiency in troubleshooting networks project management and the ability to manage multiple priorities is essential.
- Coordinate and manage external vendors and contractors (ISP Network and power cabling 3rd party smarthands etc.) ensuring services are being delivered on time.
Qualifications :
What Youll Need to Succeed:
- Bachelors degree in business or technology along with a minimum of 5 years of experience in server and networking equipment
- Industry certifications (e.g. CompTIA Network CCNA Microsoft ITIL PMP) considered an asset.
- Strong technical troubleshooting and project management skills.
- Ability to provide Level 3 support to end users for PC software and hardware
- Strong Customer Service Skills.
- Must be able to develop and/or modify moderately complex information systems.
- Must understand applicable business systems and industry requirements
- Ability to act as a resource/consultant to internal/external customers.
- Fluent written and oral English. French is an asset.
Additional Information :
What Makes Sodexo Different:
Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition we offer:
- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- An award-winning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awards here
- And so much more!
Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class.
We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.
Instagram: @SodexoCanadaCareers
Twitter: @SodexoJobsCA
LinkedIn: Sodexo Canada Careers
Facebook: Sodexo CA Jobs
SodexoSJP
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
